Fifththird

Analyst II, Insights & Analytics

Farmington Hills, MI · Mid

Sponsorship not specifiedDetected 8 hours ago

PythonSQLData AnalysisData VisualizationForecastingExcelRecruitingSASResearchLeadershipCommunicationProblem SolvingMentoring

About the role

Make banking a Fifth Third better® We connect great people to great opportunities.
Discover a career in banking at Fifth Third Bank.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.

Develop and maintain reports, dashboards, metrics, KPIs, and data visualizations to support business needs and facilitate data-driven decision-making.
Develop/strengthen business knowledge to support data analytics product development- including understanding the financial needs of businesses and the complete sales lifecycle through servicing and relationship management
Support data analytic engagements, including help scoping the initiative, identifying/requesting access to data/tools, testing, documenting, and delivering.
Develop familiarity with regulations that impact the organization.
Collaborate with internal teams to gather requirements, understand business objectives, and define reporting and analytics needs.
Develop familiarity with risk as it applies to the organization's analytics: credit risk, market risk, operational risk, liquidity risk, climate risk, reputational risk, cyber risk, regulatory risk, and strategic risk.
Communication with business partners, contact center leadership regarding reporting metrics, productivity/performance insights and hiring plans.
Ability to apply analytical thinking, maintain objectivity in all aspects of position, and apply problem solving to develop business solutions.
Ability to demonstrate sound judgment and an ability to apply logical/critical thought processes when developing solutions.

Minimum of 5 years' experience Workforce Management required.
Erlang, Forecasting and Capacity planning preferred.
Bachelor's degree preferred.
Typically, minimum 2-4 years of experience in data analysis, tools, and languages such as SQL, SAS, Python, Tableau, Excel, or Power BI.
Typically, minimum 2-4 years of experience in banking, financial services, or similar.
Experience performing data discovery techniques such as exploring system tables and identifying necessary data.
Ability to effectively communicate and present technical results and their business impact.
Demonstrated leadership skills while working within teams, maintaining professional composure.
Results and goal orientated. Self-starter with ability to adjust multiple demands and changing priorities.
Demonstrated ability to learn and understand data applications and business intelligence/database tools.
Analytical ability to delve into detail while maintaining a broader business perspective on issues.
Proficient with Microsoft Windows and other related applications.

Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other.

This listing is sourced directly from Fifththird's careers page and normalized into a canonical job model.