Northwestern Mutual

Northwestern Mutual

Network Support Consultant

Franklin, WI, United States · Full-time

Sponsorship not specifiedDetected 3250 days ago
Customer SupportResearchLeadership

About the role

  • We believe relationships are built on trust.
  • These beliefs launched our company nearly 160 years ago.
  • Our business is about helping people secure their financial futures, and that starts with putting people first - our clients, our employees and our field representatives.

Responsibilities

  • Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual.
  • Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer.
  • Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about.
  • Become familiar with office leadership and drive shared results through a defined plan for each office.
  • Initiative and motivation including willingness to seize opportunities to identify, independently drive and implement process/service improvement and innovation

Requirements

  • Associates Required
  • Advanced knowledge in computer, mobile device hardware, and software trouble-shooting including proficiency in using software support tools

Benefits

  • As a technical, hands-on Network Support Consultant (NSC), your job is to participate in and drive the technical health across up to 8 offices in the United States.
  • Be able to speak to the health of your individual offices and have demonstrated results shown via a technology health scorecard
  • Includes exemplifying a professional image that supports the vision of future service and the ability to provide multi-channel support in a rapidly changing technology environment

Company info

  • And we're much stronger together than we are apart.
  • At Northwestern Mutual, we believe relationships are built on trust.
  • In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual.

This listing is sourced directly from Northwestern Mutual's careers page and normalized into a canonical job model.