Highspring
Manager, Strategy & Transformation (Telecommunications)
McLean, VA
Sponsorship not specifiedDetected 6 days ago
ForecastingBudgetingProcess ImprovementLeadershipCollaborationPublic Speaking
About the role
- The Team - Strategy, Transformation & Operations Join a team of experienced professionals who combine operational, technology, and transformation expertise to help clients improve performance, control costs, and enhance service delivery.
Responsibilities
- Partner closely with client stakeholders to define program objectives, business requirements, and operational priorities.
- Lead and manage complex cross-functional programs from planning through execution, ensuring alignment with business goals and timelines.
- Establish and maintain program governance, reporting, risk management, and stakeholder communications.
- Manage relationships with third-party telecom vendors, including performance monitoring, issue escalation, contract compliance, vendor onboarding and service delivery oversight.
- Perform cost analysis, budgeting, forecasting, and financial tracking to identify savings opportunities and improve financial transparency.
- Develop business cases, operational analyses, and executive-level presentations to support strategic decision-making.
- Lead process improvement initiatives utilizing Lean, Six Sigma, or other continuous improvement methodologies.
- Drive issue resolution and decision-making across multiple stakeholders and competing priorities.
- Partner with technical, operational, financial, and vendor teams to ensure alignment between business objectives and execution activities.
- Assist with content creation for and attend industry working grou ps to drive collaboration, idea sharing and lessons learned
Requirements
- BA/BS degree in B
Skills
- Serve as the primary liaison between client leadership, vendors, and project teams to ensure successful delivery of strategic initiatives.
- Facilitate workshops, working sessions, and executive discussions to define future-state operating models and implementation roadmaps.
- Translate business requirements into actionable workstreams, prioritization frameworks, and implementation plans.
- Monitor program performance through KPIs, metrics, and dashboards, providing actionable recommendations to stakeholders.
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