Highspring

Highspring

Manager, Strategy & Transformation (Telecommunications)

McLean, VA

Sponsorship not specifiedDetected 6 days ago
ForecastingBudgetingProcess ImprovementLeadershipCollaborationPublic Speaking

About the role

  • The Team - Strategy, Transformation & Operations Join a team of experienced professionals who combine operational, technology, and transformation expertise to help clients improve performance, control costs, and enhance service delivery.

Responsibilities

  • Partner closely with client stakeholders to define program objectives, business requirements, and operational priorities.
  • Lead and manage complex cross-functional programs from planning through execution, ensuring alignment with business goals and timelines.
  • Establish and maintain program governance, reporting, risk management, and stakeholder communications.
  • Manage relationships with third-party telecom vendors, including performance monitoring, issue escalation, contract compliance, vendor onboarding and service delivery oversight.
  • Perform cost analysis, budgeting, forecasting, and financial tracking to identify savings opportunities and improve financial transparency.
  • Develop business cases, operational analyses, and executive-level presentations to support strategic decision-making.
  • Lead process improvement initiatives utilizing Lean, Six Sigma, or other continuous improvement methodologies.
  • Drive issue resolution and decision-making across multiple stakeholders and competing priorities.
  • Partner with technical, operational, financial, and vendor teams to ensure alignment between business objectives and execution activities.
  • Assist with content creation for and attend industry working grou ps to drive collaboration, idea sharing and lessons learned

Requirements

  • BA/BS degree in B

Skills

  • Serve as the primary liaison between client leadership, vendors, and project teams to ensure successful delivery of strategic initiatives.
  • Facilitate workshops, working sessions, and executive discussions to define future-state operating models and implementation roadmaps.
  • Translate business requirements into actionable workstreams, prioritization frameworks, and implementation plans.
  • Monitor program performance through KPIs, metrics, and dashboards, providing actionable recommendations to stakeholders.

This listing is sourced directly from Highspring's careers page and normalized into a canonical job model.