Zocdoc
Customer Success Manager, SMB
New York, NY
Sponsorship not specified$30k-$34kDetected 8 days ago
Project ManagementAccount ManagementBusiness DevelopmentCustomer SuccessLeadershipCommunicationProblem SolvingMentoringOrganizational Skills
About the role
- In their time of need, they call down outdated insurance directories.
- Then wait weeks for the privilege of a visit.
- But in healthcare, patients lack market power.
Responsibilities
- Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve.
Requirements
- Being incredibly detailed oriented, able to manage multiple projects simultaneously with consistent touchpoints, and thrive with a high degree of autonomy
- Bachelor's degree or equivalent
- 1-2 years of professional experience in an SDR, business development, customer success or account management role
- Ability to think on your feet and thrive in a dynamic, start-up environment
Compensation
- Salary ranges are determined through alignment with market data.
- Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills.
- NYC Hourly Pay Range
- $30.29 - $34 USD
Benefits
- Competitive PTO
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.
- Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need.
- Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience.
- Flexible, hybrid work environment at our convenient Soho location
Company info
- Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online.
- Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values.
- Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.
- In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.
- We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment.
- Healthcare should work for patients, but it doesn't.
- Then wait on hold.
- Then wait in a room solely designed for waiting.
- Then wait for a surprise bill.
Visa & Work Authorization
- hnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by
This listing is sourced directly from Zocdoc's careers page and normalized into a canonical job model.