Porter
Strategy & Operations Manager
Remote (United States)
Sponsorship not specifiedDetected 6 days ago
CRMOutbound SalesCustomer Success
About the role
- Beyond customer intake and calendar management, Porter handles payments (including a POS terminal), CRM, marketing, and payroll-everything a studio needs to run, in one place.
Responsibilities
- We'll hand you a problem; you'll own it end-to-end.
- You'll work cross functionally across every team at Porter to help optimize every aspect of the business.
- You'll work with Sales & Customer Success to optimize our outbound strategy, help identify gaps in our prospecting flows, and drive growth and retention for Porter.
- These are just a few examples of the types of projects you'll own - but in essence, you will be an operator & executor that plugs in across all teams at Porter to help the business run more efficiently.
Skills
- Most studios still run on outdated booking and business management tools.
- Porter changes that with all-in-one software built specifically for tattoo artists and shops.
Benefits
- Flexible working hours and a remote-first policy Flexible PTO Paid parental leave Comprehensive health, vision, and dental insurance Work-from-home stipend 401K
Company info
- We're revolutionizing the tattoo industry, and we're looking for talented people to help us do it.
- As Strategy & Operations Manager at Porter, you'll work directly with the founders to take on the company's highest-leverage strategic and operational projects.
- That means breaking it down, pulling and analyzing the data yourself, designing experiments, forming a recommendation, and driving it all the way through to implementation.
- The projects span the whole business.
- You'll work with Marketing to optimize our inbound pipeline and better convert website leads to paying customers.
- You'll work with Finance to analyze pricing & packaging and identify opportunities to better capture the market.
- You'll be joining a small, high-output team where you'll have real ownership and a direct line to the founders.
This listing is sourced directly from Porter's careers page and normalized into a canonical job model.