Iherb

Global Logistics Team Lead

Irvine, CA

Sponsorship not specified$80k-$85kDetected 9 days ago

Project ManagementOutbound SalesExcelLogisticsVendor ManagementContract ManagementResearchLeadershipMicrosoft Office

About the role

Set-up new and continually improve existing processes for the assigned lanes and carriers.
Actively identify and scope new opportunities to improve how we serve customers and business processes

This position also acts as the key liaison with transportation vendors as well as collaborating with cross-functional teams to drive further logistics efficiencies and delivery related experience.
Own and support continuous improvement of the end-to-end delivery experience, including estimated delivery promise, shipment visibility, predictive modeling for shipment delay and notifications and logistics related experience.
Develop, refine, and track vendor performance metrics and internal US specific KPIs
Provide guidance, direction and feedback to Global Logistics team to drive execution excellence and consistent delivery experience improvements
Lead to drive US delivery projects, risk mitigation, and deliverables
Build and maintain strong relationship with vendors to resolve delivery related issues and identify opportunities for projects/initiatives to achieve mutual growth
Develop new, progressive, and creative delivery programs/products throughout the assigned shipping lane(s)
Maintain and audit TMS vendor rates and routings, lead times, pick-up times, logos, VAT, tracking mapping, and shipping content
Proactively investigate beyond surface-level issues to uncover root causes and implement long-term, systemic solutions that prevent recurrence and improve delivery reliability and efficiency.
Perform audits, comply with internal compliance process, review logistics processes and support contract process with the Leadership team when needed

Generally requires a minimum of 7+ years of experience in a logistics environment with deep knowledge of transportation economics and supply chain.
Bachelor's degree in business or logistics or in a related field required or equivalent work experience.
Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
Serve as subject matter expert demonstrating in-depth knowledge of market, culture, logistics-related regulations and policies, clearance procedures, and carrier capabilities

The expected salary range for this role is 80,000-85,000 USD.
The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

For A Better You
At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone.
As a team member, we'll empower you to live this promise each day as you make a truly global impact in your career.
We constantly strive for innovation, while transforming and improving the online shopping experience for our customers.
We believe that individually we are incredible, but when we come together, our growth is infinite.
In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.
Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what's expected, turning challenge into change.
If you're ready for it, we want you to join our team.
Get started now.

This listing is sourced directly from Iherb's careers page and normalized into a canonical job model.