Quandri

Quandri

Customer Success Manager

Vancouver · Mid

Sponsorship not specified$90k-$120kDetected 99 days ago
RESTCustomer SuccessProperty & Casualty

About the role

  • The Customer Success Manager at Quandri is a high-impact, customer-facing role responsible for owning a portfolio of mid-market insurance brokerage accounts and driving measurable outcomes across adoption, retention, and revenue growth.
  • This means going deep on their workflows, running engaging adoption and change management sessions, and proactively identifying risks and opportunities across your book of business.
  • This role requires someone who is organized, commercially aware, passionate about customer outcomes, and who thrives in a fast-paced startup environment where we're constantly pushing the boundaries on what we can do for our customers.

Responsibilities

  • Businesses become more lethargic as they grow, this principle is designed to fight this fact.
  • Act like an owner. We're all owners of the business and act like it. We follow through on commitments, own our results and think long-term.
  • We're making insurance better for policyholders, while helping insurance brokerages deliver a better client service, grow faster, and harness AI so that they control the future of insurance distribution.

Compensation

  • Compensation and Benefits:

Benefits

  • Bonus points if you have:
  • Compensation and Benefits:

Company info

  • Our mission at Quandri is to transform insurance into a trusted and delightful experience using AI.
  • We do this by delivering an AI operating system for North America's best insurance agencies and brokerages.
  • Quandri is transforming the insurance experience for policyholders across North America by providing AI to the industry's critical stakeholders - insurance agencies and brokerages.
  • Insurance agents are the lifeblood of the insurance industry, and are where most Property & Casualty insurance is sold and serviced.
  • Yet, there are forces making it harder than ever for them to operate; more consolidation, rising talent crisis, increasing complexity of insurance and the AI revolution are significant challenges for how agencies have typically operated.
  • This challenge is a massive opportunity to rethink how insurance agencies operate.
  • Quandri is at the cutting edge of this change, delivering real transformation to the entire insurance experience one process at time through the deep understanding of insurance workflows, systems and data paired with deep technical capabilities and proprietary models.
  • Why join us?
  • We are moving fast and focused on customer impact.
  • You will enjoy and be successful at Quandri if you:
  • Have a deep customer focused mindset
  • Can operate in a fast paced environment where change and innovation is a constant
  • Take high levels of ownership in everything you do
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This listing is sourced directly from Quandri's careers page and normalized into a canonical job model.