PAC NYC
Audience Services Representative (Seasonal)
New York, New York, United States
Sponsorship not specifiedDetected 1 day ago
AccessibilityCRMCustomer Support
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- As an Audience Services Representative (Seasonal), you will engage directly with patrons and visitors of PAC NYC, welcoming them to our space and delivering a best-in-class experience.
- You will assist in ticket scanning, wayfinding and ushering for performances, ensuring that the experience for each audience member is smooth, resourceful, and accessible.
- Seasonal Representatives may also pick up shifts for rental events and administrative shifts when available.
Responsibilities
- At PAC NYC, we are committed to building a diverse and inclusive workplace.
Requirements
- F-03 Fireguard Certification required within two weeks of onboarding (PAC NYC will reimburse for cost of training and certification)
- Must have availability to work evenings, weekends and holidays
- Seasonal Audience Services Representatives must be available to work a minimum of one to three shifts during show weeks, up to a maximum of 29 hours per week.
- Ability to stand for extended periods (accommodations provided as needed)
Nice to have
- Comfortable with technology
- experience using a ticketing platform and multi-line phone system is a plus
- Experience as an usher or similar experience preferred
- Cash handling and credit card transaction processing experience preferred
- Bilingual, multilingual or fluency in ASL a plus
Compensation
- This is a non-exempt, hourly position at $22.50/hour, subject to applicable federal and state wage and hour laws, including overtime pay at 1.5 times the hourly rate where applicable.
Company info
- PAC NYC's mission is to create connections by cultivating bonds between extraordinary artists and communities, with exemplary performances in active dialogue across the arts, and in our flexible, intimate spaces, inviting conversation and new relationships.
- Our art and our audiences reflect the dynamic energy of all five boroughs of New York City.
- We invite everyone to join us as we celebrate creative expression from around the world.
- PAC NYC is where the world trades ideas.
- About Perelman Performing Arts Center (PAC NYC)
- Following 9/11, the community and civic planning process that resulted in the World Trade Center master plan in 2003 envisioned a new performing arts center as one of the anchors of the site.
- The Perelman Performing Arts Center (PAC NYC) opened in the Fall of 2023.
- Within its three flexible and intimate performance spaces, PAC NYC produces and presents multiple projects in theatre, dance, music and chamber opera.
- Across each season, we seek to celebrate life and to affirm community in our location at the World Trade Center.
Visa & Work Authorization
- and qualifications without regard to race, color, religion, gender identity, sexual orientation, age, national origin, citizenship, disability, veteran status or any other protected characteristic as established under la
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This listing is sourced directly from PAC NYC's careers page and normalized into a canonical job model.