entech
IT System / Network Technician
DOTHAN, Alabama · Full-time
Sponsorship not specifiedDetected 20 days ago
Customer SupportCommunication
About the role
- Independently resolve escalated tickets in a timely manner
- Server / Networking configuration, maintenance, and issue resolutions
Responsibilities
- Client visits to perform proactive and reactive network support services
- Support of a wide range of clients using the latest and most secure support tools
- Help manage Backup, Security, and other IT solution tools
- Entech's System / Network Support Specialists are responsible for supporting small and medium scale business networks in and around the southeast area.
- The Specialist will work with other departments to deliver comprehensive IT solutions.
Requirements
- Ability to stay organized in a high paced environment
- An in-depth pre-employment background investigation and drug test is required.
- Knowledge and experience in MS Server
- Knowledge and experience in VMWARE environments
- Multi year (Required)
- IT support: Multi year (Required)
- Mastery of desktop support and ability to knowledge share with other team members
- Awesome customer service service and phone skills
- Love for technology and IT solutions
- Multi-Year Professional Work History in IT field
Nice to have
- Customer service: 1 year (Preferred)
- A+, Net+, Server+ Preferred
- Security+ Project+, VMWARE, Microsoft Certification(s) Preferred
- College Degree Preferred
Skills
- This position requires a mastery of customer service and IT technical knowledge/skills.
Benefits
- Health, Vision, Dental, Life Ins
- Professional Development Reimbursement
- Paid Holidays, Paid Time Off, Paternal Leave
- Benefit Conditions:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Company info
- Looking for a great place to work?
- Entech offers an awesome culture that fosters teamwork, personal and professional development.
- Paid team building events (bowling, escape rooms, Office Olympics), reimbursement for IT certifications, and a work atmosphere that encourages growth are just some of the culture benefits of Entech.
This listing is sourced directly from entech's careers page and normalized into a canonical job model.