Auto Club Group (ACG)

Auto Club Group (ACG)

Processing Associate Temp

FL-ACG Florida AOB · Contract

Sponsorship not specified$30k-$50kDetected 16 days ago

About the role

  • Drafts correspondence and responds to telephone inquiries from auto clubs and other sources.
  • May receive and process monies through cash terminals and may investigate debit and credit balances on various accounts, resulting in a reallocation or refund of monies to members.
  • Assists in the training of new employees.

Responsibilities

  • This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.

Requirements

  • required at time of interview)
  • Knowledge and Skills:
  • Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Nice to have

  • Knowledge of basic insurance terminology
  • Ability to make discretionary decisions based on existing policy
  • Use telephone extensively
  • Ability to read a map
  • Willingness and ability to work extended or irregular hours, holidays, and/or weekends.
  • Total Compensation
  • Work Environment
  • Reports Monday-Friday to our Tampa AOB address: 9125 Henderson Road, Tampa, FL 33634.

Skills

  • Systems inquiry, data entry, and usage of terminal or personal computer
  • Basic business grammar and spelling
  • Business processing procedures
  • Work within time, productivity, and quality constraints
  • Audit records and computer files
  • Gather data and prepare reports
  • Compose routine correspondence, including letters and memos
  • Use of the telephone regularly to receive and relay information
  • Operate an adding machine or calculator
  • Communicate effectively with others in a work environment and with the public
  • Train less senior staff members in departmental procedures
  • Ability to lift 30-50 Lbs.

Compensation

  • Hourly rates ranging at $14.42 to 16.02, depending on location.
  • ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals.
  • ACG utilizes a geographic pay differential as part of the base salary compensation program.
  • Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates.
  • Salary at time of offer is determined based on these and other factors as associated with the job and job level.

Company info

  • Become a part of something bigger.
  • The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands.
  • ACG belongs to the national AAA federation and is the second largest AAA club in North America.
  • By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
  • And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
  • We have positions available for every walk of life!
  • AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
  • To learn more about AAA The Auto Club Group visit www.aaa.com
  • Important Note:
  • ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals.
  • ACG utilizes a geographic pay differential as part of the base salary compensation program.
  • Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates.
  • Salary at time of offer is determined based on these and other factors as associated with the job and job level.
  • The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.
  • Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
  • The Auto Club Group, and all its affiliated companies, is an equal opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
  • Regular and reliable attendance is essential for the function of this job.
  • AAA The Auto Club Group is committed to providing a safe workplace.
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This listing is sourced directly from Auto Club Group (ACG)'s careers page and normalized into a canonical job model.