Ironmountainsolutions

Ironmountainsolutions

Customer Service Representative NMC

Martinsburg, WV · Full-time

No sponsorshipDetected 20 days ago
Customer SupportCommunication

About the role

  • Customer Service Representative - USCG NMC Work Location: Martinsburg, WV Schedule: Full Time; fully remote Relocation: N/A Note: This position requires Public Trust Clearance.

Responsibilities

  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Iron Mountain Solutions currently supports a contract providing call center support for the U.S. Coast Guard (USCG) National Maritime Center's (NMC) Contact Center (CC).

Requirements

  • Bachelor's degree (no experience required), or
  • High school diploma (or equivalent) and 6 years of relevant experience
  • Must be able to obtain a Public Trust Clearance
  • Must have exceptional written and verbal communications skills

Skills

  • This position requires Public Trust Clearance.
  • Utilizing software, databases, scripts, and tools appropriately.

Benefits

  • Education and Experience

Equal opportunity

  • Iron Mountain Solutions is an Equal Opportunity Employer

This listing is sourced directly from Ironmountainsolutions's careers page and normalized into a canonical job model.