Ironmountainsolutions
Customer Service Representative NMC
Martinsburg, WV · Full-time
No sponsorshipDetected 20 days ago
Customer SupportCommunication
About the role
- Customer Service Representative - USCG NMC Work Location: Martinsburg, WV Schedule: Full Time; fully remote Relocation: N/A Note: This position requires Public Trust Clearance.
Responsibilities
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Iron Mountain Solutions currently supports a contract providing call center support for the U.S. Coast Guard (USCG) National Maritime Center's (NMC) Contact Center (CC).
Requirements
- Bachelor's degree (no experience required), or
- High school diploma (or equivalent) and 6 years of relevant experience
- Must be able to obtain a Public Trust Clearance
- Must have exceptional written and verbal communications skills
Skills
- This position requires Public Trust Clearance.
- Utilizing software, databases, scripts, and tools appropriately.
Benefits
- Education and Experience
Equal opportunity
- Iron Mountain Solutions is an Equal Opportunity Employer
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