Proofpoint

Proofpoint

Managed Services Representative II

Washington · Mid

Sponsorship not specified$93k-$136kDetected 31 days ago
HTMLAgentic AIAccessibilitySalesforceCRMExcelCommunicationCollaborationProblem SolvingTime Management

About the role

  • Work with customers to plan their annual Security Training and Assessment program

Responsibilities

  • Develop implementation and communication strategies

Requirements

  • Do you have the need for speed?

Nice to have

  • Resolve low-level technical issues as they pertain to Proofpoint Security software
  • Follow approved escalation process for all other software concerns
  • Must also provide detailed updates for customer interactions and planning sessions.
  • High energy, confident, and enthusiastic attitude
  • Experience with HTML, Salesforce, Splunk, Microsoft Excel, Access and Project a plus

Skills

  • Excellent written and oral communications skills are mandatory, as is a solid understanding of SaaS
  • Strong interpersonal and customer management skills
  • Excellent time management skills
  • Adaptive skills, learns quickly, asks questions, and solves and resolves independently

Compensation

  • 92,800.00 - 136,070.00 USD
  • 75,000.00 - 110,000.00 USD
  • 68,600.00 - 100,650.00 USD

Benefits

  • Comprehensive benefits
  • Flexible work environment
  • Annual wellness and community outreach days
  • Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity.
  • This role may be eligible for variable compensation and/or equity.

Company info

  • Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
  • How We Work:
  • At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
  • Bold in how we dream and innovate
  • Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
  • We encourage applications from individuals of all backgrounds, experiences, and perspectives.
  • If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
  • Submit your application along with any supporting information- we can't wait to hear from you!
  • Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below.
  • Pay within these ranges varies and depends on job-related knowledge, skills, and experience.
  • The actual offer will be based on the individual candidate.
  • The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee.
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This listing is sourced directly from Proofpoint's careers page and normalized into a canonical job model.