Buildkite
Technical Account Manager
Canada, United States · Exec
Sponsorship not specified$140k-$155kDetected 102 days ago
JavaScriptPythonGoRubyBashCustomer Success
About the role
- We're looking for a Technical Account Manager based in North America to join our growing Customer Success team.
- This is a deeply technical, post-sale advisory role.
- You need to earn credibility with staff level engineers and communicate delivery strategy to VP and CTO-level stakeholders in the same breath.
Responsibilities
- Lead onboarding, guide integration architecture, and drive deep Buildkite adoption across complex engineering environments
- Work alongside AEs and CSMs to provide the technical credibility that supports renewals and expansion - contributing context and risk assessment without holding commercial ownership
- Build and contribute to technical playbooks and onboarding frameworks, and mentor junior TAMs to raise the bar across the team
- Practical scripting ability in Bash, Ruby, Go, JavaScript, or Python - you will regularly debug pipelines, review customer code, and prototype solutions alongside engineering teams, and it's core to how you build technical credibility
Requirements
- You're a Strong Fit if You Have
Nice to have
- Experience with large-scale monorepo architectures or complex multi-team pipeline configurations
- Prior experience in a high-growth SaaS or developer tools company
- Meaningful work alongside some of the most innovative engineering teams in tech
- A supportive, collaborative team culture where your ideas and expertise matter
- Why You'll Love Working at Buildkite
- Compensation - $140-155K
- 🌈 Equal Opportunity Employer
- We're dedicated to fostering an inclusive environment and providing reasonable accommodations throughout our recruitment process.
Compensation
- Competitive compensation and benefits package
Company info
- Serve as the primary technical point of contact post-sale across a portfolio of high-value enterprise customers, from pre-sales handover through the full lifecycle
- Advocate for customers internally, translating portfolio-wide patterns into concrete product feedback and roadmap input
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This listing is sourced directly from Buildkite's careers page and normalized into a canonical job model.