Xosinc
Field Service Technician
Bay Area, CA, US · Mid
Sponsorship not specified$60k-$80kDetected 250 days ago
CybersecurityCorporate LawCustomer SupportCommunication
About the role
- Xos is hiring an experienced Field Service Technician responsible for diagnosing, repairing, and reporting on Xos vehicles.
- Operating primarily in the field, this role requires a high level of productivity and self-reliance while traveling.
- The Field Service Technician is responsible for taking customers' stated concerns and quantifying those into actionable technical issues.
Responsibilities
- Diagnose, repair, and report on quality and design concerns on Xos vehicles and products.
- Collaborate with internal teams such as design, engineering, software, and external partners.
- Provide professional customer facing support face-to-face interactions and through phone and email communications.
- Perform additional duties as assigned.
- Drive the Future with Xos
Requirements
- Proven proficiency with high and low voltage electrical systems.
- Associates Degree or Vocational Certificate in automotive service technology related field or 4+ years of relevant experience.
- Proficiency in Google Suite applications
- Ability to read and interpret electrical schematics
- A valid Driver's License and a clean driving record are required for this position, as driving is an essential function of the role.
- Ability to meet security clearance requirements for employment and comply with all applicable pre-employment conditions, including those required by federal or customer-regulated work environments.
- Must be available to travel as business needs require (typically 60-80% of the time including overnight stays), including weekends, holidays, and outside standard business hours.
- Demonstrate proficiency in low voltage (LV) and high voltage (HV) electrical diagnosis, controls, and module programming.
- Complete timely and accurate case notes, repair orders, and initiate new cases as required.
- The salary range for this role is specific to the locations listed below and is the range Xos Inc. reasonably and in good faith expects to pay for this role at the time of this posting. We may ultimately pay more or less that the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors, including not but limited to, job-related knowledge, skillset, relevant education, qualifications, certifications, geographic location, and other business or organizational factors.
- California (Bay Area): $30.00 - $45.00 per hour
- Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand
Nice to have
- Possess strong mechanical knowledge of commercial truck mechanical systems with experience in motors and harness systems preferred.
- ASE Certifications are a plus
- CDL class A or B preferred
Compensation
- The salary range for this role is specific to the locations listed below and is the range Xos Inc. reasonably and in good faith expects to pay for this role at the time of this posting.
Benefits
- Xos is a people-focused company-we are committed to providing our employees with a comprehensive package of benefits and perks designed to support their well-being and professional growth.
- Comprehensive Medical, Dental, and Vision - Coverage for you and your family, with PPO and HMO (California) plans available.
- Employees can also enroll in a variety of voluntary ancillary benefits to further support their needs.
- HSA & FSA Plans - Set aside pre-tax dollars for qualified healthcare expenses.
- PTO - Accrue vacation time over time, with additional days earned as your tenure grows, plus sick time and paid holidays!
- Generous Company Holidays - Enjoy a generous holiday calendar, including a winter holiday hiatus in December.
- Basic Life & AD&D Insurance - 100% covered by Xos, with the option to purchase additional life insurance coverage for yourself and eligible dependents.
- Betterment 401(k) - Save for retirement with our employer-sponsored plan through Betterment.
- Pet Insurance - Coverage for your furry friends to keep them healthy and happy!
- Our benefits continue to evolve to best support our team's well-being and success.
- This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information.
Company info
- We offer plans with 100% covered employee premiums.
- We are dedicated to fostering a workplace where employees can thrive.
- Demonstrate professional appearance and effective communication skills with customers on-site and in remote interactions.
Equal opportunity
- Equal Opportunity
Visa & Work Authorization
- Ability to meet security clearance requirements for employment and comply with all applicable pre-employment conditions, including those required by federal or customer-regulated work environments
This listing is sourced directly from Xosinc's careers page and normalized into a canonical job model.