NiSource

Lead Customer Engagement Analyst-Data Centers (hybrid)

Merrillville IN-SLC, USA

Work authorization required$97k-$145kDetected 60 days ago

StatisticsBusiness DevelopmentAccountingLeadershipCommunicationCollaborationCritical ThinkingTime ManagementAdaptabilityConstruction Management

About the role

Lead Customer Engagement Analyst-Data Centers
The Lead Customer Engagement Analyst supports Commercial Development's datacenter strategy by providing analytical, coordination, and execution support across pipeline and contracted projects within the Customer Engagement department.
Support early-stage datacenter opportunity development by coordinating customer-facing activities, internal inputs, and readiness for key decision gates.
Prepare analyses, materials, and summaries to support customer discussions, proposals, and leadership reviews.
Support execution activities for contracted datacenter projects following commercial agreement execution.
Track cost, schedule, performance, risks, and key decisions to support internal and customer updates.
Support cost, schedule, and performance tracking for both pipeline and contracted datacenter initiatives.
Maintain inputs for forecasts, budgets, and cash flow, ensuring data accuracy across systems and sources.
Support customer and internal meetings and reporting through agenda preparation, action tracking, and clear status updates.

Ability to work in a fast-paced environment and meet deadlines.
Experience applying economic, statistic, and econometric concepts/ methods.
Demonstrated time management skills, including the ability to prioritize and advance multiple work streams concurrently.
Demonstrate sound judgment and initiative in working within departmental and corporate guidelines, including the ability to handle highly confidential information.
Strong collaboration and communications skills, ability to engage with others.
Advanced degree in Business, Economics, Strategy, Statistics, Finance, or related field.
Experience supporting datacenter, infrastructure, utility, or large commercial customer projects.

Track pipeline milestones, assumptions, risks, and documentation to ensure transparency and alignment across internal teams.
Assist with project financial setup, invoicing coordination, and resolution of billing-related questions with finance and accounting teams.
Identify variances and trends and prepare concise analytical summaries for Customer Engagement and Commercial Development leadership.
Coordinate cross-functional inputs across Customer Engagement, Commercial Development, engineering, construction, finance, regulatory, legal, and related teams.
Bachelor's Degree in Business, Engineering, Finance, Construction Management, or a related field with minimum 5 years of working experience.
5+ years experience in energy, utilities, or economic development, with a proven track record in business development and project management.
Experience supporting customer-facing projects, programs, or commercial initiatives involving cross-functional stakeholders.
Familiarity with project financials, including billing, invoicing, and financial controls.

The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law.
Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
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