Scribe
Customer Success Specialist, SMB
San Francisco · Full-time
Sponsorship not specifiedDetected 15 days ago
Customer SuccessPublic Speaking
About the role
- Customer Success Specialist, SMB About Scribe Scribe is where exceptional people come to do the best work of their careers.
- We hit $100M ARR https://scribe.com/library/100-million-arr in May 2026 and have grown to over 5 million daily active users across 600,000 businesses.
- We're Series C and valued at $1.3 billion.
Responsibilities
- Work out of a shared Success inbox to deliver fast, high-quality responses to SMB customers across onboarding, risk, renewal, and expansion touchpoints
Compensation
- Salary varies by location.
Benefits
- Health, dental, and vision insurance for you and your dependents
- Flexible paid time off and company holidays
- Paid parental leave
- Commuter benefits
- Home office stipend
Company info
- Run onboarding engagements that get customers to value quickly and set up habits that stick
This listing is sourced directly from Scribe's careers page and normalized into a canonical job model.