Eversana1
Senior Patient Services Coordinator
Chesterfield, MO, United States · Senior
Sponsorship not specifiedDetected 2 days ago
ComplianceSalesCustomer SupportHIPAAPharmacy PracticePatient CareCommunicationMicrosoft Office
About the role
- The Patient Service Coordinator is responsible for coordinating the onboarding of new patients.
- They fully populate the patient's profile and enter their prescription details.
- Patient Service Coordinator is a resource for the physician and their staff while initiating the patient's therapy.
Responsibilities
- Establish relationships with all care partners such as the patients' physician, nurse, caregivers and pharmacist
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
- Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them.
- We are deliberate and self-reflective about the kind of team and culture we are building.
- We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.
Requirements
- An individual in this position must be able to successfully perform the expectations listed above.
Nice to have
- Bachelor's Degree
- The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
- This is a largely sedentary role.
- While performing the essential functions of this job the employee is regularly required to stand and/or sit for long period of time (up to 90%).
- Additionally they are regularly required to talk or hear, type and engage in repetitive motion, reach and grasp
- occasionally required to lift and/or move up to 25 pounds.
- The employee is intermittently required to stoop or crouch
- This role requires mental alertness.
Skills
- GED/High School Diploma and 5 years' experience or Associate's Degree and 3 years' experience
- Reimbursement experience, including knowledge of pharmacy benefit and medical benefit insurance coverage
- Experience in a pharmacy setting
- Medical billing experience
- Strong communication and customer service skills
- Ability to obtain state pharmacy technician registration based on the program needs
- Ability to handle challenging patients in a professional manner
- Computer proficiencies, including Microsoft office
Benefits
- We're fueled by our vision to create a healthier world.
- Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry.
- Maintain the confidentiality and integrity of protected health information; follow HIPPA security policies and procedures
- Work with the Reimbursement Coordinator to complete initial benefit investigation and benefit explanation to patient including financial assistance
Company info
- At EVERSANA, we are proud to be certified as a Great Place to Work across the globe.
- Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry.
- We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies.
- We are EVERSANA.
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This listing is sourced directly from Eversana1's careers page and normalized into a canonical job model.