Angi
Senior Analyst, Care
Remote - United States · Senior
Sponsorship not specified$100k-$150kDetected 42 days ago
PythonSQLSparkData AnalysisData ScienceData VisualizationStatisticsProject ManagementRecruitingCommunication
Stay score
odds of building a lasting career here
50Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role65
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 5 green-card filings in this occupation, 100% were for a worker who already held the job.
Green-card follow-through: 40%
Of 5 labor certifications old enough to have been used, 3 expired without the employer filing the next step. Median time from filing to decision: 497 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 432 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- We are seeking a highly analytical and detail-oriented Senior Analyst to join our team.
- This role will focus on optimizing our care function, with projects aimed at providing data-driven recommendations to ensure we are providing high-quality customer care to both homeowners and pros, optimizing for revenue and customer experience.
- You will work closely with product, strategy, and operations teams to analyze the care team performance, focusing on metrics such as save rate, customer churn, and cash collection..
Responsibilities
- Engage with cross-functional stakeholders to build relationships, understand their analytical needs, and align on project scope and timing.
- Create and maintain dashboards to monitor key metrics, exploring solutions for near real-time analytics to enable agile responses to changing market conditions.
- Work with data and product teams to maintain accurate, scalable data solutions and enhance shared data resources.
- Proactively document and share insights with peers, and embrace opportunities to mentor junior team members.
- In this role, you will support the analytics roadmap by leveraging advanced data analysis, modeling, and visualization techniques to generate strategic insights for our Customer Care team.
- Our AI tools are designed to complement, not replace, human decision-making.
Requirements
- Bachelor's degree in Data Science, Economics, Statistics, Business, or a related field.
- 5+ years of analytical experience in an e-commerce, marketplace, or related field.
- Strong proficiency in SQL and data analysis tools such as Python or R.
- Expertise in data visualization tools such as Looker, Tableau, or Power BI.
- Demonstrated ability to apply predictive modeling techniques to solve business problems.
- Excellent communication skills with the ability to translate complex data into actionable business recommendations.
- Ability to leverage AI to streamline analytical workstreams.
Compensation
- The base salary band for this position ranges from $100,000 - $150,000, commensurate with experience and performance. Compensation may vary based on factors such as geographic location.
- The base salary band for this position ranges from $100,000 - $150,000, commensurate with experience and performance.
Benefits
- This position will be eligible for a competitive year end performance bonus & equity package.
- Full medical, dental, vision package to fit your needs.
- Flexible vacation policy; work hard and take time when you need it.
- Pet discount plans & retirement plan with company match (401K).
- We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Company info
- Founded in 1995 as Angie's List and rebranded in 2021
- Global company with 9 brands in 8 countries and employees worldwide
- Homeowners have turned to us for 300 million home projects and counting
This listing is sourced directly from Angi's careers page and normalized into a canonical job model.