Harris healthcare

Applications Specialist-Intern

Ontario, Canada · Intern · Internship

Sponsorship not specifiedDetected 22 days ago

Incident ResponseBrand StrategyResearchCommunicationCollaborationProblem SolvingMicrosoft Office

About the role

In this role, you will play a vital part in maintaining the efficiency of our IT service delivery.

Queue Management & Service Delivery: Monitor and manage the incoming IT ticketing queue. Efficiently triage and distribute requests to team members based on their specific areas of expertise.
User Support & Collaboration: Actively follow up with end users to gather necessary troubleshooting information, resolve issues, and provide clear updates regarding their technical requests.
Platform Support: Help support and maintain our corporate Office 365 environment to optimize productivity across the organization.
Queue Management & Service Delivery: Monitor and manage the incoming IT ticketing queue.
Communication Skills: Strong written and verbal communication skills, with an ability to write user-friendly instructions and manage professional email communications.
Monitor and manage the incoming IT ticketing queue.
Help support and maintain our corporate Office 365 environment to optimize productivity across the organization.

Bachelor of Computer Science
Bachelor of Computer Engineering
Familiarity or conceptual knowledge of Microsoft Office 365 environments-specifically Exchange, Teams, OneDrive, and SharePoint.
A structured mindset with the ability to prioritize tasks and track follow-ups in a fast-paced environment.
Office Suite Proficiency: Strong familiarity with standard office productivity applications (e.g., word processing, spreadsheets, documentation tools).

Problem-Solving & Organization: A structured mindset with the ability to prioritize tasks and track follow-ups in a fast-paced environment.
Curiosity for AI: A passion for emerging technologies and a desire to participate in AI research and pilot applications.
Assist in the day-to-day administration and provisioning of core corporate tools, including:
A passion for emerging technologies and a desire to participate in AI research and pilot applications.

Current Enrollment: Must be currently enrolled in an accredited post-secondary education program with co-op/internship eligibility.

We are seeking a proactive and detail-oriented Applications Specialist Intern to join our Corporate IT - Enterprise Applications team.
You will gain hands-on experience managing our enterprise Office 365 environment, administering key SaaS applications like Bitwarden and Dropbox, handling email signature deployments, assisting with ticket queue management, and contributing to AI Research & Development initiatives.
This internship is designed to provide you with practical, real-world experience in enterprise IT and identity access management while working alongside collaborative technology professionals.

This listing is sourced directly from Harris healthcare's careers page and normalized into a canonical job model.