American Express

American Express

Director, Sales Tools Experience & Insights

Phoenix, AZ, United States · Director

Sponsorship not specifiedDetected 8 days ago
ExpressCRM

About the role

  • American Express Global Commercial Services (GCS) continues to invest in the tools, technology, and capabilities that enable sales colleagues to deliver exceptional customer experiences and drive business growth. As the sales tools ecosystem expands across CRM, Guided Selling, Content Management, AI, and future workflow platforms, maintaining a high-quality
  • colleague experience requires an integrated approach to support, adoption, and continuous improvement. The Director, Sales Tools Experience & Insights will lead a globally distributed organization responsible for the day-to-day sales tools experience while serving as the voice of the colleague across the sales technology ecosystem. This leader will oversee

Skills

  • This organization is responsible for both operating and evolving the sales tools ecosystem.

This listing is sourced directly from American Express's careers page and normalized into a canonical job model.