Jjc
Specialist II, (TEMPORARY)
Main Campus, Joliet, IL · Mid · Part-time
Sponsorship not specifiedDetected 8 days ago
SpringAccountingCustomer SupportResearchCommunicationCollaborationMicrosoft OfficeAccounts Payable
About the role
- Under the direction of the Student Accounts & Payments manager, the specialist provides quality customer service in a team-focused, fast-paced, demanding and continuously evolving environment.
- Position is responsible for billing and collections, payment plans, receipt of tuition and other miscellaneous payments, processing refunds, monitoring and managing delinquent accounts and coordinating with other student service departments.
- Position requires maintaining a high level of confidentiality of college and student accounts while complying with the Federal Right to Privacy Act (FERPA), college, state and federal regulations.
Responsibilities
- Provide cash management support to departments within the college for various campus services.
- Maintain software and outsourced vendor service relationships as related to student accounts.
- Perform all accounting, invoicing and refunding related to student accounts receivables and payables in accordance with established guidelines, college policies and federal laws and regulations. Provide information regarding 1098T student tax forms.
- Train and provide support to employees on and off campus in relation to accounts receivable processes.
- Coordinate, maintain and assist with collection efforts of delinquent accounts collaborating with collection and legal agencies.
- Perform related duties as assigned.
Requirements
- Experience with Microsoft Office Suite and Internet.
- Ability to effectively and efficiently function in a fast-paced, high-pressure environment with frequent interruptions.
Nice to have
- Associate's degree.
- Experience with Ellucian software.
- English and Spanish verbal and written communication proficiency.
- Demonstrated multicultural competence.
- 28 hours maximum
- Primary work hours between 11:00pm - 6:00pm M-Th 12:30pm - 4:30pm F
- Normal office physical demands.
- Duties are performed indoors in the usual office environment.
Compensation
- and provide assistance during college's annual audits.
Company info
- Effectively and professionally communicate with customers.
This listing is sourced directly from Jjc's careers page and normalized into a canonical job model.