Discord

Senior Sales Tools and Process Manager

San Francisco Bay Area · Senior · Full-time

Sponsorship not specified$232k-$261kDetected 5 days ago

Data EngineeringSalesforceSalesAccountingProcurement

About the role

This is a high-visibility IC role for someone who thrives at the intersection of systems thinking, process engineering, and hands-on technical execution.
Our salary ranges are determined by role and level.
Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.

Own the Salesforce business requirements roadmap, translating revenue team needs into platform capabilities; execute light configuration and dev work (flows, validation rules, custom objects, dashboards) to unblock teams
Design and operationalize the end-to-end sales process: from pitch and proposal through pricing, legal review, deal execution, and post-sale handoff across all revenue lines
Create process documentation, playbooks, and guardrails that standardize how deals move through the funnel; identify and eliminate bottlenecks by mapping workflows and benchmarking cycle times
Define and drive the AI and automation roadmap for Discord B2B, identifying high-impact opportunities across the full revenue lifecycle and deploying solutions that reduce manual effort, accelerate decision-making, and unlock new operational capabilities for every team in the organization
Serve as the central evaluator of all new tools, platforms, and vendor solutions for Discord B2B, owning the end-to-end process from discovery and pilot through procurement, rollout, and adoption measurement to ensure every investment drives measurable gains in seller productivity and operational efficiency.
Partner cross-functionally with Sales, BD, Product, PMM, Legal, Finance, Accounting, Business Systems, and Engineering
Strong technical fluency across APIs, data pipelines, and integration architectures; high agency and comfort building structure where none exists

We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

Deep Salesforce expertise including hands-on configuration, flows, custom objects, and reporting
Admin certification preferred
Experience in advertising, gaming, subscription/consumer revenue, or platform businesses is a strong plus

Define data governance standards including pipeline hygiene, field definitions, and object architecture across all revenue pillars

The US base salary range for this full-time position is $232,000 to $261,000 + equity + benefits.
Our salary ranges are determined by role and level.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses.
Join us in our mission!

This listing is sourced directly from Discord's careers page and normalized into a canonical job model.