nitra

nitra

Strategy & Operations Lead, Customer Success

Washington, District of Columbia, USA · Exec · Full-time

Sponsorship not specified$150k-$180kDetected 64 days ago
ExpressSQLData VisualizationStakeholder ManagementSalesForecastingPerformance ManagementCustomer SuccessCadenceLeadershipCommunicationProblem Solving

About the role

  • We operate with urgency, intensity, and ambition.
  • The bar is high because the opportunity is massive.
  • We expect excellence, ownership, and intellectual rigor from every team member.

Responsibilities

  • Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most.
  • If you want impact, ownership, and the chance to help build a generational fintech company, welcome.

Nice to have

  • Constantly review and recommend changes to operating metrics, segmentation, and team structure
  • Turn data into insights and execution
  • Translate insights into pragmatic recommendations and measurable action.
  • Work closely with leaders across Customer Success, Sales, Product, Finance, and Operations on planning, performance management, and strategic initiatives.
  • Total of 5+ years of experience that includes successful stints at high-growth technology companies, ideally within Customer Success Operations, Sales Operations, RevOps, or similarly analytical operating roles.
  • Experience from an investment banking or strategy consulting analyst/associate program is strongly preferred.
  • Strong analytical and problem-solving skills, with the ability to turn data into actionable insights and measurable business outcomes.
  • High energy, strong ownership, and comfort operating in ambiguity within a fast-moving startup environment.

Compensation

  • Competitive Salary - You're the best of the best, and your salary will reflect your experience and reward your contributions to Nitra
  • Competitive Salary
  • You're the best of the best, and your salary will reflect your experience and reward your contributions to Nitra

Benefits

  • Equity - Everyone at Nitra is an owner.
  • Health Care - Your health comes first.
  • We offer comprehensive health, vision, and dental insurance options.
  • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match
  • The base salary range for this full-time position is $150k - $180k + equity + benefits.
  • Who we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible.

Company info

  • Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year - and beyond. Our growth is not accidental
  • it's the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we're looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn't the place. If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world's leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.
  • We're looking for:
  • You would be joining Nitra at a critical stage of growth as we scale through Series B and build the foundation for the next phase of the company.
  • Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible.
  • We move fast, make bold decisions, and hold ourselves accountable to results.
  • At the same time, we believe great companies are built on trust and respect.
  • Every voice matters.
  • Every contribution counts.
  • When we win, we win together.

Visa & Work Authorization

  • cestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law
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This listing is sourced directly from nitra's careers page and normalized into a canonical job model.