NetBrain

R&D Project Manager

Toronto, ON | Hybrid

Sponsorship not specified$30k-$120kDetected 6 days ago

Project ManagementCommunicationProblem SolvingTime Management

About the role

For this role, the estimated OTE is $85,000 - $110,000.
The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.
The range listed above is a guideline and may be modified.

Manage multiple concurrent projects, ensuring timely implementations in accordance with prescribed implementation methodology including use cases adoption.
Collaborate with project team and client to drive Time to Value for standard use cases.
partner with internal team to ensure accurate and timely resolution.
Maintain detailed project records in support of deployment deliverables and schedules.
Serve as the escalation contact for clients on implementation-related issues; partner with internal team to ensure accurate and timely resolution.
Results-oriented self-starter with strong client-facing skills; able to manage expectations, build relationships, and guide clients through technology or change management initiatives while adapting to shifting priorities
Proven problem-solving ability; able to maintain progress in the face of obstacles and deliver results on time
Collaborative team player with strong team building, conflict resolution, and interpersonal skills; comfortable working across all levels of an organization
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.

Bilingual proficiency in Mandarin is required*
As an Implementation project manager, you have end-to-end accountability for the overall client facing implementation projects.
Bachelor's degree in a related technical field, or equivalent experience
Experience with technical hardware, networking, and systems applications

Utilize various project management functional areas including resource coordination, plus Scope, Timeline, Risk/Issue, Communications, and Dependency Management.
Active PMP, PRINCE2, or equivalent project management certification a plus
ITIL v3 or v4 Foundation certification a plus

People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage.
Speak with your Recruiter for more details on our Total Rewards philosophy.

3-5+ years of project management and client services experience, including 3+ years managing ITSM initiatives and/or technical solutions
Strong organizational, project management, and time management skills with the ability to handle multiple projects simultaneously in a fast-paced, dynamic environment
Excellent verbal and written communication skills, including the ability to chair live and virtual meetings with both internal teams and external clients

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the
application process due to a disability, you may request a reasonable accommodation.

This listing is sourced directly from NetBrain's careers page and normalized into a canonical job model.