ShipBob, Inc.
Area Manager, B2B
Bethlehem, Pennsylvania, United States · Contract
Sponsorship not specifiedDetected 6 days ago
LogisticsProcess ImprovementMentoring
About the role
- They'll be heavily involved in driving process improvement, maintaining a safe work environment, tracking operational performance across various metrics, fostering employee engagement onsite and owning development of their team.
- Area Managers receive exposure across departments and shifts to contribute to operational and cultural excellence, diversifying their experience and exposing them to all aspects of our fulfillment and logistics operations.
- As ShipBob continues to grow, it is imperative to provide a great experience in serving our clients' needs while maintaining sustainable growth and scalability from an operations perspective.
Responsibilities
- Manage, build, and develop a team of 50+ warehouse associates (Temp and FTE).
- Review weekly work forecasts and identify productivity requirements to meet overall building objectives.
- Own operational metric reporting, including, but not limited to, VCPO, UPH, OPH, on-time receiving and shipping, merchant SLA's and Injury Rate. Identify areas for improvement, troubleshoot problems, and implement solutions to maintain standards.
- Responsible for ensuring teams are properly trained on processes and procedures, understand metrics and performance goals, and that their needs are addressed so they can best perform in their roles.
- Develop Lead talent ensuring Lead associates are provided necessary tools, training, and resources to meet standards.
- You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth.
Requirements
- Day shift, but must have flexibility to work evenings and weekends as needed.
Benefits
- We champion continuous learning and innovation.
- Actively foster employee engagement onsite by participating in activities, events, and programs that contribute to workplace culture, a positive work environment and employee wellbeing.
Company info
- We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission.
- When we hit milestones, we celebrate them together.
- When we fall short, we learn and move forward.
- Partner with other Area Managers to balance labor ensuring we are operating an efficient shift while meeting all goals.
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