ShipBob, Inc.

ShipBob, Inc.

Area Manager, B2B

Bethlehem, Pennsylvania, United States · Contract

Sponsorship not specifiedDetected 6 days ago
LogisticsProcess ImprovementMentoring

About the role

  • They'll be heavily involved in driving process improvement, maintaining a safe work environment, tracking operational performance across various metrics, fostering employee engagement onsite and owning development of their team.
  • Area Managers receive exposure across departments and shifts to contribute to operational and cultural excellence, diversifying their experience and exposing them to all aspects of our fulfillment and logistics operations.
  • As ShipBob continues to grow, it is imperative to provide a great experience in serving our clients' needs while maintaining sustainable growth and scalability from an operations perspective.

Responsibilities

  • Manage, build, and develop a team of 50+ warehouse associates (Temp and FTE).
  • Review weekly work forecasts and identify productivity requirements to meet overall building objectives.
  • Own operational metric reporting, including, but not limited to, VCPO, UPH, OPH, on-time receiving and shipping, merchant SLA's and Injury Rate. Identify areas for improvement, troubleshoot problems, and implement solutions to maintain standards.
  • Responsible for ensuring teams are properly trained on processes and procedures, understand metrics and performance goals, and that their needs are addressed so they can best perform in their roles.
  • Develop Lead talent ensuring Lead associates are provided necessary tools, training, and resources to meet standards.
  • You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth.

Requirements

  • Day shift, but must have flexibility to work evenings and weekends as needed.

Benefits

  • We champion continuous learning and innovation.
  • Actively foster employee engagement onsite by participating in activities, events, and programs that contribute to workplace culture, a positive work environment and employee wellbeing.

Company info

  • We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission.
  • When we hit milestones, we celebrate them together.
  • When we fall short, we learn and move forward.
  • Partner with other Area Managers to balance labor ensuring we are operating an efficient shift while meeting all goals.

This listing is sourced directly from ShipBob, Inc.'s careers page and normalized into a canonical job model.