GoodVets
Client Service Representative
GoodVets Boynton Beach - Boynton Beach, FL
Sponsorship not specified$17k-$20kDetected 11 days ago
Customer SupportCommunicationCollaboration
About the role
- As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors.
- You'll set the tone for the entire visit by creating a welcoming and supportive experience for pet owners and their companions.
- From managing phone calls and appointments to facilitating check-ins and check-outs, you'll ensure every interaction reflects our values of warmth, professionalism, and empathy.
Responsibilities
- Deliver elevated customer service with warmth, empathy, and professionalism
- Greet clients and manage the check-in/check-out process with efficiency and care
- Maintain a clean and organized reception and lobby area
- Support occasional light administrative and cleaning duties as needed
- A Culture that Values You: Join a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins-big and small
- Apply today and let's build something exceptional-together.
Nice to have
- Availability to work evenings and weekends
- Strong communication and interpersonal skills
- Comfort working in a fast-paced environment with multiple priorities
- Familiarity with Windows-based systems and practice management software (or a willingness to learn)
- A positive, team-first attitude and a passion for creating a welcoming environment
Compensation
- Compensation Range
Benefits
- Medical, dental, and vision insurance to keep you and your family well-plus flexible spending options and disability coverage
- 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals
- Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance
- Previous veterinary or medical front-desk experience (preferred, not required)
Company info
- GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents.
- The Opportunity:
- As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and supportive experience for pet owners and their companions. From managing phone calls and appointments to facilitating check-ins and check-outs, you'll ensure every interaction reflects our values of warmth, professionalism, and empathy.
- This is more than a front-desk role-it's a critical position that shapes the client experience and supports the success of the hospital as a whole.
- A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals
- GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care.
- We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents.
- Answer and triage phone calls using a multi-line system
- Schedule appointments, procedures, and follow-ups in coordination with the clinical team
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This listing is sourced directly from GoodVets's careers page and normalized into a canonical job model.