BCBSNE
Technical Analyst - SRE
Omaha, NE
Sponsorship not specifiedDetected 8 days ago
PythonBashPowerShellDistributed SystemsCI/CDDevOpsSite Reliability EngineeringMachine LearningMLOpsSIEMIncident ResponseAgileCommunicationProblem Solving
About the role
- Our team is the power behind that promise.
- This is a Technical Analyst role with a Site Reliability focus - a position that intentionally walks the line between engineer and analyst.
- The ideal candidate will live within driving distance of the Omaha, Nebraska office.
Responsibilities
- Integrate and align enterprise observability across vendor-managed and internal platforms - accountable for ensuring monitoring conforms to the reliability policies, SLO/SLA targets, and MTTR goals this role defines and drives (not for designing the underlying tooling)
- Own the service dependency map and asset criticality model - identify tier-1 assets, how they fail over, how they connect, and where single points of failure live.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there's no greater time for forward-thinking professionals like you to join us in delivering on it!
- Team Blue, you'll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community.
Requirements
- 3+ years of experience in Site Reliability Engineering (SRE), infrastructure engineering, platform operations, DevOps, or a related technical operations role supporting enterprise systems.
- To be considered for this position, you must have:
- Experience with SRE, DevOps, cloud, or observability certification s
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed are representative of the knowledge, skill, and or ability required.
Nice to have
- experience with AI/AIOps tools, telemetry, logs, traces, alert correlation, and incident response processes is strongly preferred.
- Hands-on experience with enterprise observability and monitoring platforms, vent management, ITSM/ticketing systems, operational dashboards, and at least one scripting language such as Python, PowerShell, or Bash
Benefits
- At Blue Cross and Blue Shield of Nebraska, we are a mission-driven organization dedicated to championing the health and well-being of our members and the communities we serve.
- Build and maintain MTTR and reliability dashboards - platform health, incident trends, perfect-day streaks, vendor SLA compliance.
- healthcare payer or health plan environments
- Join a team where your skills, attitude, and ideas are valued-and where you'll help shape the future of healthcare technology.
Company info
- We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.
- AI is a core part of the operating model - not an add-on.
This listing is sourced directly from BCBSNE's careers page and normalized into a canonical job model.