Gtefinancial

SALESFORCE Senior Administrator

Tampa, FL (HQ) · Senior · Full-time

Sponsorship not specifiedDetected 4 days ago

TypeScriptSQLProject ManagementSalesforceNegotiationCustomer SupportResearchLeadershipCommunicationTime Management

About the role

The position is defined as hybrid in nature (in-office or remote) and may be changed at any time by management with appropriate notice, if possible.
GTE Financial is an Equal Opportunity Employer.
Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job.

Lead Salesforce FSC platform initiatives and enhancements by partnering with business and technology leaders to define scope, requirements, success criteria, and delivery approach.
Translating business needs into scalable technical solutions and validating work delivered by the implementation partner.
Build and maintain Salesforce FSC components, including objects, fields, record types, page layouts, and user interface configurations.
Design and develop advanced flows and automation to support end-to-end operational processes across the credit union.
Design and manage queues, routing rules, and assignment logic for efficient case and interaction handling.
Lead the design and building of integrations between Salesforce and core banking platforms, digital channels, data warehouses, and third-party systems.
Own error handling, reconciliation, and exception management for integrated data flows to ensure data integrity and timely resolution.
Collaborate with middleware teams and external vendors to resolve integration defects or performance issues.
Own Salesforce FSC release management and platform upgrades, including deployment planning, testing coordination, change communication, and post-release validation.

Salesforce Certified Platform Administrator certification required.
Experience in a credit union or financial industry is required.
Full-time hours required, with additional hours necessary to accomplish objectives, goals, and projects.
A quiet workplace so you can focus on delivering excellent service to our members.
Required to have power and high-speed internet of over 100MB (minimum).

5+ years administering Salesforce (FSC preferred), including automation, security, and data governance.

Effective cross-functional leadership and negotiation skills to effectively direct work required from others.
Advanced ability to think creatively and research via multiple channels to solve problems with varying degrees of difficulty.
Excellent interpersonal and presentation skills to effectively communicate with staff, management, and outside contacts.
Working understanding of business and system processes within multiple areas.
Advanced analytical skills, with a high degree of attention to detail.
Excellent troubleshooting skills with the ability to learn new software.
Skilled at simulating, reviewing, and testing system changes.
Working knowledge of client-server concepts and familiarity with various technologies used within the TS areas and the IT industry.
Motivated to learn new business and technical concepts.
Operational Support:
What does GTE look for as a Sr.
Salesforce Administrator?

Prepare an annual application plan for mission-critical or enterprise-level applications, including disaster recovery plans, and participate in testing those plans.

This listing is sourced directly from Gtefinancial's careers page and normalized into a canonical job model.