SWORD Health
Director, Health Plan Customer Success
United States · Director · Full-time
Sponsorship not specified$188k-$295kDetected 180 days ago
Account ManagementCustomer SuccessClinical TrialsLeadershipCollaborationCritical ThinkingMentoring
About the role
- In doing so, we're pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact.
- More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs.
- Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
Responsibilities
- Lead a team of approximately eight
- Drive cross-functional collaboration with Product, GMs, Implementation, and Clinical to solve client problems and deliver on commitments.
- High initiative and sound judgment: you identify what matters, act without waiting to be directed, and build influence across functions to drive outcomes.
- At Sword, we're building AI to heal billions and unlock humanity's full potential.
Requirements
- you have set high performance standards, developed talent, and made hard calls when someone is not meeting the bar.
- Prior people leadership: you have set high performance standards, developed talent, and made hard calls when someone is not meeting the bar.
Compensation
- details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company's estimation of the value of private company stock options, if applicable.
- The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future.
- In addition to our total compensation, Sword offers a number of benefits as listed below.
- Career development and growth, with a competitive salary
Benefits
- Comprehensive health, dental and vision insurance*
- Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
- Health Savings Account*
- Equity shares*
- Discretionary PTO plan*
- Parental leave*
- Flexible working hours
Company info
- To ensure you feel good solving a big Human problem, we offer:
Visa & Work Authorization
- US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance* • Life and AD&D Insurance* • Financial advisory services* • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)* • Health Savings Accoun
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