Firsthand

Solutions Consultant

New York

Sponsorship not specifiedDetected 41 days ago

SQLLLMsAgentic AIA/B TestingProduct ManagementProduct StrategySalesLeadershipCollaboration

About the role

We are seeking Solutions Consultants to join our fast-growing team.
As part of our team, you'll be at the forefront of transforming how our clients engage their users through AI.
This is a cross-functional role that blends business acumen, technical fluency, top notch client service, and creativity.

Guide new clients through onboarding, including solution design and tech implementation.
Collaborate with clients to understand goals and align our solutions to their business needs.
Manage the end-to-end build of Firsthand agents-from content ingestion to front-end deployment into live Brand Agent campaigns.
Design and run AI experiments that demonstrate agent effectiveness and drive client value.
Provide strategic recommendations to optimize agent design, content inputs, and user flows.
Collaborate with Engineering and Product to troubleshoot issues and test improvements.
Create and maintain documentation, playbooks, and enablement materials to support team growth.

You've worked for 5+ years in ad tech, martech, or a SaaS startup and love the pace and ambiguity of a growing company.
You're excited about AI and its applications in marketing, media, and user experience.
You can toggle between technical details and strategic narratives with ease.

Note: Compensation and equity will be market-competitive for well-capitalized, early stage startups and will be discussed during the interview process.

Note: Compensation and equity will be market-competitive for well-capitalized, early stage startups and will be discussed during the interview process.
Compensation and equity will be market-competitive for well-capitalized, early stage startups and will be discussed during the interview process.

This listing is sourced directly from Firsthand's careers page and normalized into a canonical job model.