University of Wisconsin - Milwaukee

University of Wisconsin - Milwaukee

Admissions Manager

University of Wisconsin Milwaukee

Sponsorship not specified$57k-$60kDetected 5 days ago
Computer VisionStatisticsLogisticsHRISCustomer SupportLeadershipCommunication

About the role

  • References will not be contacted prior to candidates being notified.
  • In instances where the Search and Screen Committee is unable to ascertain from the candidates' application materials whether they meet any of the qualifications, they may be evaluated as not meeting such qualifications.
  • Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability.

Responsibilities

  • Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement
  • Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies
  • Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures
  • Participate in planning and execution of ongoing training and professional development opportunities for staff to create a high-performing, goal-oriented, and student-centered application review team
  • Maintain the highest expectation of customer service, including communicating effectively and courteously to manage escalated situations
  • Perform application and residency review, assist in troubleshooting challenging situations, and serve as a resource when additional review support is necessary
  • Be familiar with all processing activities, including receiving and analyzing incoming applications and documents, entering application data, determining appropriate action for application files, maintaining records, and disseminating information concerning applications in progress
  • Develop, implement, monitor, and assess application review activities carried out by staff
  • In conjunction with Admissions Operations staff, develop and update instructional documents for application and residency review
  • Use knowledge and analysis of business processes and needs in the department to work closely with other key departments, such as Registrar's Office, IT Services, or CIE technical staff to investigate, develop, and implement process improvements

Requirements

  • Bachelor's Degree (granted by date of hire).
  • Experience supervising staff
  • UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law.
  • In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.
  • As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Nice to have

  • Master's Degree or an equivalent advanced degree
  • Experience in a college/ university admissions office
  • Experience working with client relation management systems or other student communication or tracking systems, such as Slate
  • Evidence of excellent verbal and written communication skills, as evidenced by application materials and interviews
  • Evidence of strong analytical skills
  • $57,000 - $60,000

Compensation

  • Target Salary Range

Benefits

  • Approve, schedule, and monitor leave, and ensure there is adequate staff coverage to meet workflow needs
  • If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463.
  • This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

This listing is sourced directly from University of Wisconsin - Milwaukee's careers page and normalized into a canonical job model.