Best Egg
Site Reliability Engineer
Wilmington, DE
Sponsorship not specified$120k-$140kDetected 7 days ago
PythonBashPowerShellAWSCI/CDLinuxDatadogSite Reliability EngineeringIncident ResponseJiraCustomer SupportCommunication
About the role
- Barclays has entered into an agreement to acquire Best Egg with closing expected to take place in Q2 2026.
- There will also be immense opportunities for those willing to dive in.
- If you're inspired by growth and want to make a real difference, Best Egg is the place for you.
Responsibilities
- Lead technical recovery efforts for major incidents, coordinating triage, evidence review, restoration actions, and validation.
- Drive reliability initiatives that reduce recurring failures, noisy alerts, manual work, and operational risk.
- Mentor associate engineers on troubleshooting methods, RCA evidence, runbook quality, and production support judgment.
- Improve JAMS, GoAnywhere, Datadog, xMatters, and service support practices through automation and standards.
- Partner with leaders and technical teams to prioritize remediations based on customer impact, business impact, and operational exposure.
- Hands-on familiarity with production support, monitoring, alerting, and incident response practices.
Requirements
- Experience with JAMS, GoAnywhere, xMatters, ServiceNow/Jira, or CI/CD environments.
Compensation
- $120k-$140k
Benefits
- Best Egg offers many additional benefits for our employees, including (but not limited to):
- Pre-tax and post-tax retirement savings plans with a competitive company matching
- Generous paid time-off plans including vacation, personal/sick time, paid short--
- term and long-term disability leaves, paid parental leave, and paid company
- Multiple health care plans to choose from, including dental and vision options
- Flexible Spending Plans for Health Care, Dependent Care, and Health
- Reimbursement Accounts
- Company-paid benefits such as life insurance, wellness platforms, employee
- assistance programs, and Health Advocate programs
- Other great discounted benefits include identity theft protection, pet insurance,
- fitness center reimbursements, and many more!
- Optimize observability strategy, alert quality, dashboard standards, and telemetry coverage across multiple services.
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This listing is sourced directly from Best Egg's careers page and normalized into a canonical job model.