TextNow, Inc.
Head of Lifecycle Marketing
Open- United States
Sponsorship not specified$154k-$220kDetected 133 days ago
Performance MarketingLoad TestingCommunication
About the role
- We believe communication belongs to everyone.
- TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do.
- We're the largest provider of free phone service in the nation.
Responsibilities
- Build a scalable lifecycle system that strengthens activation, accelerates habit formation, reduces churn, and increases long term customer value while protecting customer trust.
- You will lead a high impact lifecycle and marketing operations team and partner closely with Product, Analytics, Brand, and Performance Marketing to ensure customers understand, adopt, and continue choosing TextNow.
- Lead Retention and Engagement Strategy
- Build Personalization at Scale
- Own Channel Strategy
- Act Like an Owner We treat this company like it's our own... because it is!
Compensation
- Free phone service Strong work life blend Flexible work arrangements (work-from-home, remote, or access to one of our office spaces) Employee stock options Unlimited vacation 12 paid holidays per year Competitive pay Health, dental, and vis
Benefits
- TextNow is building the most flexible phone service in North America.
- Reporting to the Head of Marketing, you will own the end to end customer lifecycle strategy from onboarding and education through engagement, monetization, retention, and winback.
- Our benefits and more This is a brief overview of the benefits that TextNow offers its employees.
- More complete details can be found in TextNow's Benefit Guide and legal plan documents, which are available to employees on or shortly after their start date with TextNow.
- The benefits listed herein are for illustrative purposes only and may change from time-to-time in TextNow's sole discretion.
Company info
- Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.
- As an app first wireless carrier, we give customers control with no contracts, no hidden fees, and no rigid rules.
- We are looking for a strategic, data driven Head of Lifecycle Marketing to transform lifecycle into a core growth engine driving engagement, retention, and sustainable revenue.
- Our values Customer Obsessed We strive to have a deep understanding of our customers.
- Give a Damn We are deeply committed and passionate about our work and achieving results.
Equal opportunity
- We are an equal opportunity employer and are committed to creating an inclusive environment for all employees.
- We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic.
- Applicants who require reasonable accommodation during the hiring process may contact our Talent Team.
- These tools assist our recruitment team but do not replace human judgment.
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This listing is sourced directly from TextNow, Inc.'s careers page and normalized into a canonical job model.