UJET
AI Data Engineer
Los Angeles, CA, US · Internship
No sponsorship$80k-$100kDetected 27 days ago
Code ReviewGitSQLBigQuerySnowflakeRedshiftAWSCloud PlatformsTerraformTemporalRESTOAuthData AnalysisData EngineeringData ScienceLLMsSalesforceCRMSalesCustomer SuccessCommunicationCollaboration
About the role
- Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII).
- This is a hybrid role that combines pre-sale technical scoping with hands-on data-pipeline engineering.
- You will be the customer's technical counterpart from the first discovery call through steady-state ingest.
Responsibilities
- Design the integration approach for each customer: whether that's cloud-to-cloud bucket access, vendor push uploads, scheduled API pulls, file drops, or auth-protected exports and explain the tradeoffs to their engineering counterpart
- validate end-to-end through run history, logs, and metrics
- Own customer relationships post-go-live: schema changes, new feed requests, data-format drift, and surfacing upsell opportunities back to the account team
- Partner with Sales, Customer Success, and Spiral Engineering to compress time-to-first-data on every new deal
- Configure and operate the orchestration that runs each customer's recurring ingest; validate end-to-end through run history, logs, and metrics
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, Data Science, or Data Analytics with a CS/computing focus - or an equivalent rigorous technical degree
- Prior production engineering experience with data pipelines, integrations, or analytics infrastructure - internship, contract, or full-time all qualify
- Comfort writing production code in a modern typed or scripting language (years of experience scaling with level - new grads with strong fundamentals welcome)
- Working knowledge of a major cloud provider - identity and access management, object storage, secrets handling, and the security model that governs cross-organization access
- Experience with at least one data orchestration or ETL system, whether durable workflow, batch scheduler, or stream processor
- Hands-on experience with Temporal or another durable workflow engine
- Infrastructure-as-code experience with AWS CDK or Terraform
- Experience with a columnar analytics database (ClickHouse, BigQuery, Snowflake, Redshift, DuckDB)
- Comfort estimating cost and runtime of transcription or LLM pipelines at six-figure-file scale
Skills
- Write the code that adapts each customer's data shape into our ingestion contract, and ship it to production through code review
- Make infrastructure-as-code changes to provision the cloud resources, identity grants, and secrets each new customer requires
- Reconcile ingested data against source-system counts; diagnose and backfill historical gaps
Compensation
- Annual US Hiring Range: $80,000 - $100,000
Benefits
- Medical, dental, vision, 401(k) plan, wellness benefits, and more.
Company info
- UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
- Learn more at www.ujet.cx.
- Opportunity
- UJET's conversation-analytics product, Spiral, is helping product, support, and CX leaders see what their customers are actually saying at scale. We ingest voice recordings, chat transcripts, surveys, and ticket data from every CCaaS, CRM, and storage system our customers can hand us, transcribe and PII-redact at scale, and use LLMs to surface user stories, taxonomies, and the trends that drive product and operational decisions.
- You will be a member of the Spiral engineering team in every operational sense - working in a shared codebase, opening pull requests, participating in code review, debugging in production, and shipping changes through CI alongside the rest of engineering.
- This role is engineering-team membership with a customer-facing dimension; it is not a customer-success or pre-sales role that occasionally touches code.
- UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach.
- We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency.
- UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights.
- Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
- UJET's conversation-analytics product, Spiral, is helping product, support, and CX leaders see what their customers are actually saying at scale.
Visa & Work Authorization
- Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
This listing is sourced directly from UJET's careers page and normalized into a canonical job model.