Valon Tech

Deployment Strategist

New York

Sponsorship not specifiedDetected 47 days ago

PythonSQLAgentic AIAccountingLeadershipCommunicationProblem Solving

About the role

We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience.
When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations.

Spends Tuesday querying the data warehouse to figure out whether a payoff event has actually occurred across our system, the servicer's ops, and a capital partner's books - and then drives a decision the business is willing to bet on.
Translates between groups that do not naturally talk to each other: engineering, the client's servicing operations team, capital partners, compliance, product, and executives.
You own the outcome, not the recommendation.
You figure it out. There will be incomplete data, undocumented legacy behavior, tense client tradeoffs, and unclear ownership. The job is to create clarity anyway.
You build alignment, but you do not hide behind consensus. You synthesize, recommend, commit, and defend the decision with evidence.
Our team uses coding agents, builds custom skills, and develops an internal knowledge layer, DeploymentOS, that you will use and extend.
Our highest performers do not just use these tools - they tell our engineers what to build next and ship workflows themselves when waiting would be too slow.
You use SQL, Python, AI tools, conversations, documents, and judgment to answer the question yourself.
we built and operate our own mortgage servicing business managing $110+ billion in loans.
This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

Get any of it wrong and you have created a CFPB headline.
You are restless around ambiguity.
You have taught yourself new tools because the work demanded it.
You are comfortable being both strategic and extremely low-level in the same day.
You can communicate clearly with executives, operators, engineers, and clients without changing the substance of your thinking.
You can decompose ambiguous problems and find the levers that matter.
you can move quickly, make decisions with incomplete information, and stay accountable when the answer changes.
Bachelor's degree required.
You are handed a multi-decade-old operation processing hundreds of thousands of loans, with a reputation, a regulator, and a P&L - and you have to migrate it onto our platform without anything breaking.
You are writing the playbook, not executing one.

The strongest people in this role have raw problem-solving horsepower plus ownership maturity.
They are high-velocity operators who can grow into safe-hands operating leaders.
This role is for people who have repeatedly been handed messy, important problems and found a way through.
The common thread is not pedigree.

Code and data beat decks. A working query, a real workflow, a shipped change, or a clear operating decision wins over prettier slides.

Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
If you manage people, your pod gets sharper because of you: clearer decisions, faster learning loops, better client trust, and stronger ICs.

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans.
The results speak for themselves.
Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era.
Deployment Strategists own live enterprise deployments of ValonOS: part operator, part product strategist, part data investigator, and part executive translator.
You diagnose how a regulated servicing operation works, decide what needs to change, configure the solution, and stay accountable until client operators are live and the business outcome is measurable.
The job is not to make recommendations from the outside.
The job is to figure out what is true, make the right call under ambiguity, and drive the work until the outcome exists in the real world.

This listing is sourced directly from Valon Tech's careers page and normalized into a canonical job model.