ClickHouse

ClickHouse

Senior Technical Customer Support Engineer

United States (Remote) · Senior

Sponsorship not specified$140k-$174kDetected 69 days ago
Distributed SystemsSQLAWSGCPAzureSite Reliability EngineeringKafkaRabbitMQSparkData EngineeringCustomer SupportSystems EngineeringCommunicationMentoring

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odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies.
  • The company's sustained, accelerating momentum was recently validated by a $400M Series D financing round.
  • This is a customer-facing role that will include interactions via chat, calls, Slack messages, and video meetings.

Responsibilities

  • Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
  • You will deliver excellent customer service as a first-line technical engineer and representative of ClickHouse.
  • You will build strong, trusted relationships with colleagues, customers, and partners
  • Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
  • A sense of adventure and urgency in building the most scalable, high-performing, largest, and fastest databases on the planet
  • The ability to build trusted relationships with colleagues, customers, and partners

Requirements

  • Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers
  • Be present and available according to the scheduling required to deliver high-quality 24x7 Support in a global, distributed environment
  • Experience with ClickHouse
  • Experience with OSS and open-source technologies, as a user, community member, or contributor
  • Experience with Azure, GCP, or AWS
  • Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others

Compensation

  • The typical starting salary for this role in the US is

Benefits

  • Healthcare - Employer contributions towards your healthcare.
  • Equity in the company - Every new team member who joins our company receives stock options.
  • Time off - Flexible time off in the US, generous entitlement in other countries.
  • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly.
  • A $500 Home office setup if you're a remote employee.

Company info

  • Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments.
  • These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla.
  • Culture - We All Shape It As part of a rapidly scaling start up, you will be instrumental in shaping our culture.
  • As part of a rapidly scaling start up, you will be instrumental in shaping our culture.
  • Are you interested in finding out more about our culture?
  • Learn more about our values here.

Equal opportunity

  • Equal Opportunity & Privacy
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This listing is sourced directly from ClickHouse's careers page and normalized into a canonical job model.