Desert Sage
Patient Registration - Bilingual Preferred
Mountain Home - Mountain Home, ID
Sponsorship not specifiedDetected 9 days ago
ComplianceHIPAACommunicationCollaboration
About the role
- Work under the daily supervision of the Patient Registration/Dental Clinic Manager.
- Responsible to report and work under the Clinic Manager according to steps in Health Center policies, in the absence of the Patient Registration/Dental Clinic Manager report to the Operations Manager.
- Greets and welcomes all patients/visitors to the clinic in a courteous, helpful and friendly manner.
Responsibilities
- Determines purpose of visit or phone calls and directs patients/visitors/callers to appropriate area. In the event of emergency, seeks clinical support staff assistance.
- Maintain knowledge of the current standard scheduling and tools.
Nice to have
- Preferred six months working in clinical setting.
- Preferred bilingual in English and Spanish.
Skills
- Strong verbal communication skills. Courteous and empathic personality.
- Ability to operate electronic health computers/keyboard and phone system.
- Ability to work under pressure and handle multiple tasks.
- Prefer at least one-year public contact experience.
- Ability to maintain confidentiality per the Privacy Act.
- Possess good judgment about handling clinical emergencies and behavioral problems.
- Desert Sage Health Centers | Equal Opportunity Employer
Compensation
- Explains the 340B medication program to patients and verifies 340B information is up-to-date and accurate on an annual basis.
Benefits
- Direct medication refill requests to the clinical support staff via patient case in electronic health computer system.
- Knowledge on how to problem-solve various situations that occur in the medical, and/or dental electronic health record system related to the patient's statement, demographics and insurance information.
- Determine timeframe for appointment requests for new and established patients utilizing standards of scheduling protocol and the degree of patient's medical needs.
- Ability and transportation to rotate between three health center locations as needed.
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This listing is sourced directly from Desert Sage's careers page and normalized into a canonical job model.