H.I.G. Capital

H.I.G. Capital

Director, AI Training and Development

Miami - Remote · Director

Sponsorship not specifiedDetected 43 days ago
Project ManagementVendor ManagementLeadershipCommunicationPublic SpeakingAdaptabilityOrganizational Skills

About the role

  • H.I.G. Capital is a leading global private equity investment firm with $75 billion of assets under management with a focus on the mid cap segment of the market.
  • The H.I.G. family of funds includes private equity, growth equity, real estate, direct lending, special situation credit, and growth-stage healthcare.
  • We focus on providing capital to businesses with attractive growth potential and align ourselves with committed management teams and entrepreneurs to help grow businesses of significant value.

Responsibilities

  • Define and maintain a structured AI upskilling curriculum spanning foundational literacy, platform-specific skills, and advanced use case development, tailored to investment professionals, portfolio company operators, and functional leaders.
  • Third-Party Partner Coordination & Vendor Management:
  • Serve as primary liaison with external training partners who develop the majority of program content. Manage scope, timelines, deliverables, and quality. Evaluate, select, and onboard vendors; negotiate contracts and manage performance against defined KPIs.
  • Direct partners to customize content to reflect H.I.G.'s specific AI platforms, governance policies, use cases, and organizational context. Review and approve all partner deliverables for accuracy and relevance.
  • Own the end-to-end training process: maintain firm-wide and portfolio company training calendars, manage participant scheduling and communications, coordinate platform access, and ensure post-session follow-up.
  • Deliver AI training sessions directly, particularly for firm-specific platforms, workflows, and governance requirements. Facilitate workshops, office hours, and hands-on labs that build participant confidence.
  • Maintain power-user-level knowledge of H.I.G.'s enterprise AI tools (Claude Enterprise, ChatGPT Team/Enterprise, ToltIQ, and emerging platforms), including all major features, integrations, and configuration options.
  • Manage training compliance reporting, tracking completion requirements and ensuring all mandatory programs are delivered on schedule.
  • Define and own training program KPIs: completion rates, participant satisfaction, knowledge retention, post-training platform adoption, and usage growth metrics.

Requirements

  • Power-user-level proficiency across enterprise AI platforms (e.g., Claude, ChatGPT, Gemini, Copilot) with comprehensive knowledge of features, configuration options, and integrations.
  • Strong understanding of prompt engineering techniques, AI governance and acceptable use frameworks, and the practical differences between major AI platforms.
  • Track record of measuring training effectiveness and ROI, and using data to continuously improve program outcomes.

Nice to have

  • advanced degree or certifications in L&D, instructional design, or technology management are a plus.
  • Prior experience in private equity, financial services, consulting, or technology companies operating across multiple business units is strongly preferred.

Skills

  • Genuinely curious about AI and emerging technology; actively experiments with new tools and stays current on the rapidly evolving landscape.

Benefits

  • Build role-specific learning paths connecting AI capabilities to concrete business outcomes (e.g., deal team due diligence, operational efficiency, finance automation).

Company info

  • This is a flexible/remote position; however, candidates should be located within convenient proximity to a major airport given travel requirements.
  • The role requires approximately 40% travel to H.I.G. offices and portfolio company sites for in-person training delivery, partner coordination, and stakeholder engagement.
  • Ensure all content is continuously refreshed to keep pace with AI platform evolution, new model releases, and shifting best practices.
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