Agilent Technologies
Field Service Engineer - Pathology
US-CA-Remote Location-Bay Area · Mid · Full-time
Sponsorship not specified$41k-$64kDetected 12 days ago
AccessibilityCustomer SupportBioinformaticsCommunication
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odds of building a lasting career here
36Risky
Cap-exempt (no lottery)0
Sponsors this role78
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 8 green-card filings in this occupation, 100% were for a worker who already held the job.
Files H-1B transfers
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About the role
- Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life.
- Join our dynamic organization to be a part of this rewarding work.
- As a Field Service Engineer for Agilent, you will work at a variety of labs, so having an appetite for continuously learning about new instruments, software, and consumables is key.
Responsibilities
- Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently.
- Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software.
Requirements
- 1-2+ years of experience working with analytical instrumentation, ideally including repair, maintenance, and/or troubleshooting.
- Experience or expertise with Pathology handling equipment specifically IHC instrumentation.
- Familiarity with functioning within the service standards of ISO 13485.
- Ability to solve high-impact problems related to product availability
- Ability to travel 80% of the time.
- A valid driver's license is required for this position.
- may consider applicants with an equivalent combination of education, training, and experience.
- Experience in Medical Diagnostics would be ideal.
- typically, system/ solution-focused.
- Excellent verbal and written communication skills.
- Strong customer relationship-building skills are essential.
- Additional Details
- This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least August 31, 2026 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.
Nice to have
- Bachelor's, master's or other university-level degrees within the science field -- e.g. biochemistry, biotechnology or similar-- are highly preferred
Skills
- Applying your communication skills, creativity, and can-do attitude is essential.
Compensation
- The full-time equivalent pay range for this position is $40.80 - $63.75/hr plus eligibility for bonus, stock and benefits.
Company info
- Job Description Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life.
- You will be responsible for supporting our customers with on-site installation, preventive maintenance, and repair of Agilent Pathology and Genomics instruments.
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
- Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers' business.
- May train other field engineers or customers.
- Company Vehicle Program: Vehicle mileage reimbursement is eligible for this territory.
- Serves as an internal resource on technical issues and manages product escalations Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers.
- May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
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This listing is sourced directly from Agilent Technologies's careers page and normalized into a canonical job model.