Natera
Mobile Patient Services Specialist - San Antonio, TX
San Antonio, TX · Senior · Contract
Sponsorship not specifiedDetected 6 days ago
LogisticsEHR/EMRPatient CareLeadershipCommunicationProblem SolvingPublic SpeakingOrganizational Skills
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odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 88%
Of 17 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 497 days.96% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
15 transfer filings in the last year, covering 15 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- This is a mobile, field-based position serving patients within a defined geographic service area.
Responsibilities
- Perform venipunctures to obtain blood specimens with precision and care.
- Maintain specimen integrity by following aseptic techniques, department protocols, and isolation procedures.
- Arrange phlebotomy support for out-of-radius patients through appropriate resources, confirming scheduling and ensuring all necessary kits are in place prior to the appointment.
- Collaborate with field sales and internal operations teams to provide patient support and ensure continuity of care.
- Develop and maintain strong patient relationships to encourage ongoing testing and adherence to recommended care plans.
Requirements
- Minimum of 5 years of phlebotomy experience
- 5+ years of Mobile phlebotomy experience required
- The Mobile Patient Services Specialist (MPSS) plays a vital role in ensuring a seamless, patient-centered testing experience in a mobile, field-based setting.
- This position is responsible for proactively managing patient outreach, scheduling blood draws within required timelines, ensuring specimen integrity, and maintaining accurate documentation across all systems.
- The ideal candidate is highly organized, self-directed, and comfortable navigating complex logistics with minimal supervision.
- Contact patients promptly upon order receipt to schedule blood draws within required timeframes, making documented contact attempts and escalating appropriately if no response is received.
- Document and submit specimen photos and update all relevant notations within required timeframes.
- Minimum of 5 years of phlebotomy experience; 5+ years of Mobile phlebotomy experience required
Nice to have
- 5+ years high-level customer care experience Managing/supervising phlebotomy operations and teams experience preferred BS/BA degree (preferred)
- High School Diploma (or equivalent) required Phlebotomy Certification (or equivalent) preferred, except where regulatory regulations are mandated depending upon state
- Previous financial and budgetary experience preferred
- Bilingual language skills preferred
Skills
- Strong ability to uphold Natera's professional standards, policies, and regulatory requirements.
- Excellent communication, problem-solving, and multitasking skills.
- Ability to work independently while collaborating effectively with internal teams and patients.
- Office-based and mobile clinic settings; scrubs required with adherence to safe clinical practices for all blood draws.
- Work schedule is determined based on local need
- Must be able to safely lift, carry, and move items weighing up to 50 pounds on a regular basis.
Benefits
- Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Oversee and coordinate patient care services to ensure efficient and high-quality healthcare delivery.
- Serve as the primary compliance owner for all field-based operations, maintaining strict adherence to CAP/CLIA standards and applicable federal, state, and local healthcare regulations.
Company info
- Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
This listing is sourced directly from Natera's careers page and normalized into a canonical job model.