CarMax
Customer Service Consultant - Raleigh (Remote)
7974 - Raleigh CEC · Full-time
Sponsorship not specified$21k-$31kDetected 10 hours ago
Customer SupportCommunication
About the role
- 8477 - North Carolina - Remote CAR - 1 E Edenton St, Raleigh, North Carolina, 27601 CarMax, the way your career should be!
- Provide an iconic customer experience As a Customer Service Consultant, you will be the vital link between a customer's at-home and in-store CarMax experience, providing a simple and seamless process.
- We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Requirements
- Ability to learn and master new technologies, strong computer skills.
Nice to have
- Sales and customer service experience, in an area such as retail, is preferred.
Compensation
- Must be open to shifting schedules two times per year according to needs of the business.
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Benefits
- Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.
- If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
- Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
- For more details about benefits, please visit our CarMax Benefits website.
Equal opportunity
- Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
This listing is sourced directly from CarMax's careers page and normalized into a canonical job model.