PagerDuty

PagerDuty

Senior Director, Solutions Consulting

Remote (USA) · Director

Sponsorship not specified$215k-$296kDetected 44 days ago
AWSGCPAzureCloud PlatformsDevOpsSite Reliability EngineeringLLMsAgentic AIAccessibilitySalesforceSalesCustomer SuccessLeadershipCommunicationMentoringPublic Speaking

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odds of building a lasting career here

59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations.
  • You know the deals in flight, where there's risk and opportunity in the deals and you actively sell.
  • You prioritize to ensure we're focusing our limited bandwidth and resources on what will make the biggest difference.

Responsibilities

  • The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises.
  • With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations.

Requirements

  • Technical Proficiency: Previous experience with SaaS and Cloud technologies as well as selling into technology organizations (IT Operations, Engineering, and/or office of the CTO).
  • Problem Solver: Exceptional analytical skills and the ability to use rigorous logic to solve complex problems in a fast-moving, sometimes ambiguous environment.

Nice to have

  • 10+ years of progressive growth in technical sales roles with at least 3 years in a senior-level people management role.
  • Strategic Leadership:
  • Technical Proficiency:
  • Previous experience with SaaS and Cloud technologies as well as selling into technology organizations (IT Operations, Engineering, and/or office of the CTO).
  • Working knowledge of cloud infrastructure (AWS, Azure, or GCP), modern DevOps/SRE workflows, APIs and system integrations, and observability or incident management tooling,
  • Exceptional analytical skills and the ability to use rigorous logic to solve complex problems in a fast-moving, sometimes ambiguous environment.
  • Excellent written and oral communication skills with the ability to represent a complex organization at the senior executive level and speak credibly to technical architecture in front of engineering and IT audiences.
  • Track record of managing key SC leadership metrics, including SC-influenced win rate, POV-to-close conversion rate, net new ARR and net revenue retention (NRR) influenced by the Customer Success organization.

Compensation

  • Competitive salary

Benefits

  • As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations.
  • Learn more, including country-specific offerings, on our benefits site.
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year

Company info

  • Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more.
  • Senior Director, Solutions Consulting Why We Need You Solution Consulting (Presales) is a critical part of the sales engine at PagerDuty - driving revenue and successful customers.
  • What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations.

Equal opportunity

  • PagerDuty is an equal opportunity employer.
  • Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

Visa & Work Authorization

  • architecture programs and POC infrastructure for strategic and named account pursuits, and serve as executive technical sponsor in competitive evaluations for our highest-value enterprise deals
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This listing is sourced directly from PagerDuty's careers page and normalized into a canonical job model.