SafetyCulture
Expansion Account Executive
Austin, TX · Full-time
Sponsorship not specifiedDetected 55 days ago
SalesforceSalesAccount ManagementPipeline ManagementForecastingCustomer SuccessLeadershipCommunicationCollaborationPublic Speaking
About the role
- Equity with high growth potential, and a competitive salary,
- Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;
- We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.
Responsibilities
- Own and grow a portfolio of existing customer accounts, driving expansion revenue through upsell, cross-sell, and multi-product adoption while consistently achieving quarterly revenue targets.
- Build and strengthen executive-level relationships across customer organizations, becoming a trusted advisor who understands their long-term operational and business objectives.
- Partner with Customer Success to identify expansion opportunities throughout the customer lifecycle and ensure a seamless customer experience from onboarding through renewal and growth.
- Collaborate closely with Product, Marketing, Legal, Customer Success, and Support teams to remove barriers, drive customer outcomes, and accelerate account growth.
- Rather than focusing primarily on new customer acquisition, you'll drive revenue through strategic account expansion, cross-sell, upsell, and multi-product adoption.
- You'll work closely with Customer Success, Product, Marketing, and Leadership to deliver exceptional customer outcomes while consistently achieving your growth targets.
- Maintain accurate forecasting, account plans, opportunity management, and customer activity within Salesforce to ensure predictable pipeline management and revenue forecasting.
Requirements
- Proven success in SaaS Account Management or Expansion Sales with a strong track record of growing existing customer accounts through upsell, cross-sell, and strategic account development.
Compensation
- Develop account plans that increase product adoption, customer value, and long-term retention while expanding annual recurring revenue (ARR).
Benefits
- Every full-time team member gets equity - real skin in the game.
Company info
- Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;
- EAP services and generous parental leave policy
- Quarterly celebrations and team events, including the annual Shiplt! global offsite
- Table tennis, board games, gym sessions, book club, and pet-friendly offices.
- Identify and execute strategic account growth opportunities by uncovering new business units, use cases, and stakeholders within existing customers.
- Develop account plans that increase product adoption, customer value, and long-term retention while expanding annual recurring revenue (ARR).
- Conduct both in-person and virtual business reviews, product demonstrations, and executive presentations tailored to each customer's evolving business needs.
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This listing is sourced directly from SafetyCulture's careers page and normalized into a canonical job model.