SafetyCulture

SafetyCulture

Expansion Account Executive

Austin, TX · Full-time

Sponsorship not specifiedDetected 55 days ago
SalesforceSalesAccount ManagementPipeline ManagementForecastingCustomer SuccessLeadershipCommunicationCollaborationPublic Speaking

About the role

  • Equity with high growth potential, and a competitive salary,
  • Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;
  • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.

Responsibilities

  • Own and grow a portfolio of existing customer accounts, driving expansion revenue through upsell, cross-sell, and multi-product adoption while consistently achieving quarterly revenue targets.
  • Build and strengthen executive-level relationships across customer organizations, becoming a trusted advisor who understands their long-term operational and business objectives.
  • Partner with Customer Success to identify expansion opportunities throughout the customer lifecycle and ensure a seamless customer experience from onboarding through renewal and growth.
  • Collaborate closely with Product, Marketing, Legal, Customer Success, and Support teams to remove barriers, drive customer outcomes, and accelerate account growth.
  • Rather than focusing primarily on new customer acquisition, you'll drive revenue through strategic account expansion, cross-sell, upsell, and multi-product adoption.
  • You'll work closely with Customer Success, Product, Marketing, and Leadership to deliver exceptional customer outcomes while consistently achieving your growth targets.
  • Maintain accurate forecasting, account plans, opportunity management, and customer activity within Salesforce to ensure predictable pipeline management and revenue forecasting.

Requirements

  • Proven success in SaaS Account Management or Expansion Sales with a strong track record of growing existing customer accounts through upsell, cross-sell, and strategic account development.

Compensation

  • Develop account plans that increase product adoption, customer value, and long-term retention while expanding annual recurring revenue (ARR).

Benefits

  • Every full-time team member gets equity - real skin in the game.

Company info

  • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;
  • EAP services and generous parental leave policy
  • Quarterly celebrations and team events, including the annual Shiplt! global offsite
  • Table tennis, board games, gym sessions, book club, and pet-friendly offices.
  • Identify and execute strategic account growth opportunities by uncovering new business units, use cases, and stakeholders within existing customers.
  • Develop account plans that increase product adoption, customer value, and long-term retention while expanding annual recurring revenue (ARR).
  • Conduct both in-person and virtual business reviews, product demonstrations, and executive presentations tailored to each customer's evolving business needs.

This listing is sourced directly from SafetyCulture's careers page and normalized into a canonical job model.