CPI Security

Customer Retention Specialist

Charlotte, North Carolina, United States · Director

Sponsorship not specified$50k-$80kDetected 77 days ago

SalesforceCRM

About the role

Company paid holidays, floating holiday, and PTO - Free monitored security system after 90 days. - Engaging and fun company culture that's made up of a diverse group of people - Talk about perks!
An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director

Experience with CRM system such as SalesForce is a plus, but not required
Exceptional sales skills are a plus, particularly with strong upselling and closing abilities

Base hourly rate with tiered commission structure, performance based, training and quarterly bonus
Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options.
Company paid holidays, floating holiday, and PTO
Talk about perks!
Ability to work a flexible schedule, including weekends

CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC!
We are more than "just a security company," and we offer more than "just a job." CPI's mission is to protect our customers while providing world-class service and peace of mind.
That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed by our Customer Retention Specialists.
Build value in the CPI brand to drive long term relationships with customers as a leading competitor in Security and Home Automation industry.
Provide solutions-based approaches to retain customers who are considering service cancellation.
What We're Looking For:

This listing is sourced directly from CPI Security's careers page and normalized into a canonical job model.