CenCal Health
Behavioral Health Operations Manager
Santa Barbara, CA, United States · Director · Full-time
Sponsorship not specified$104k-$161kDetected 1303 days ago
Inventory ManagementEHR/EMRCollaboration
About the role
- The Behavioral Health Operations Manager is responsible for planning, organizing, and managing the daily operations of the Behavioral Health (BH) Utilization Management (UM) and Care Coordination team.
- In collaboration with Master Clinical Trainer, identify training and efficiency opportunities.
- In collaboration with the Director of Behavioral Health, ensures the appropriate and timely use of Utilization Management criteria and guidelines and medical policy in the administration of treatment to CenCal Health members.
Responsibilities
- Create and update Policies and Procedures in support of UM and Care Coordination functions.
- Review and optimize workflows to support efficient and effective processes.
- The position contributes to maintaining up-to-date program descriptions, policies, and procedures; participates in special assignments, audits, and focus projects; and performs related work as assigned.
- Creates controls to monitor and track key performance indicators.
- Manages inventory, productivity, and staffing to ensure key performance indicators and regulatory requirements are met.
Nice to have
- Experience in a managed care setting
Compensation
- $103898.00 - $161043.00 /year
- Position Type: Full-Time
- Monday to Friday
- Hybrid 2 days per week
- Ten (10) paid holidays per year
Benefits
- Professional Development and Wellness Benefits
- Comprehensive medical, dental, vision & life insurance
- Plan, develop, and oversee Behavioral Health (BH) Utilization Management (UM) and Care Coordination team functions and activities.
Company info
- Act as a liaison to internal and external customers for prompt resolution of issues.
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
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This listing is sourced directly from CenCal Health's careers page and normalized into a canonical job model.