Harris healthcare

(Remote) AI Enablement Lead

Texas, United States, USA

Sponsorship not specified$79k-$90kDetected 16 days ago

Machine LearningProduct ManagementProduct StrategyCustomer SupportGISCommunication

About the role

This role does not sit within R&D and is not focused on product development.
Instead, it exists to ensure that every department across the organization is equipped, educated, and empowered to leverage AI to improve how we work.
This is a cross-functional role with high visibility, reporting directly to the EVP.

Develop and deliver AI training, workshops, and resources tailored to each department's needs and skill level
Partner with department heads to identify high-impact AI use cases within their workflows
Build and maintain a prioritized backlog of AI opportunities across the organization
Develop lightweight business cases for AI initiatives, including expected outcomes and effort
Design, build, and deploy AI-driven solutions for business operations - including workflow automations, internal tools, bots, prompts, templates, and integrations
Own the full lifecycle from concept through implementation and iteration
Establish and maintain guidelines for approved AI tools, acceptable use, and data handling
Build internal enthusiasm and momentum around AI adoption
Identify and develop AI advocates within each department
This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success.

Strong communication skills. ability to translate technical concepts for non-technical audiences
Demonstrated ability to work cross-functionally and influence without direct authority
Comfort operating independently with minimal oversight
Experience in the software or utility industry
Experience with change management or organizational transformation
Experience with Claude Code, Claude Co-Work and/or Codex
Experience with platforms such as Microsoft Copilot, Power Automate, OpenAI APIs, or similar AI tooling

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes.

3 weeks' vacation and 5 personal days
Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
Employee stock ownership and RRSP/401k matching programs
Address resistance through education, quick wins, and demonstrated value

Service-Link specializes in optimizing fieldwork activities and processes to improve productivity, effectiveness and knowledge.
Our software provides real-time scheduling, optimization, routing, inventory, dashboarding, AVL, GIS, dispatch and mobile communications.
This enables utilities to streamline and automate many of the processes associated with field service.
The result is improved mobile workforce performance at a lower operating cost.
For the typical utility company, two-thirds of employees are field-based, making the automation of field personnel and the extension of critical business applications to remote users a key opportunity for productivity improvement and cost reduction.
Harris is a leading provider of mission critical software to the public sector in North America.
Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

This listing is sourced directly from Harris healthcare's careers page and normalized into a canonical job model.