Revvity

Revvity

Senior Customer Service Engineer

Houston · Senior · Part-time

Sponsorship not specified$85k-$95kDetected 9 days ago
SalesCustomer SupportAR/VRResearchAnimal StudiesCommunication

About the role

  • Every day, Revvity Service Engineers help their customers enhance the productivity of their laboratory processes and drive high levels of satisfaction by delivering effective customer support.
  • As a Service Team Member, you will represent the face of Revvity and drive best-in-class customer service, responsiveness, and professionalism.
  • The region covered where the Senior Field Service Engineer will provide primarily support include TX, NM, AR, MS, LA and OK with additional travel as required with the majority of support in Texas.

Responsibilities

  • Install, maintain, validate and repair Revvity and/or multivendor instrumentation at customer sites with best-in-class service
  • Deliver customer familiarization for instrument operation and maintenance
  • Communicate service offerings including training, support, software, laboratory services products and field upgrades
  • Support your Team:
  • Support the local instrument sales representative(s) to help secure new instrument orders
  • Provide service that helps to drive the sale of new service agreements, service agreement upgrades and instrument add-ons to existing service contracts
  • Develop organizational awareness of other functional groups and product line
  • Drive Organizational Growth:

Nice to have

  • This range reflects the minimum and maximum target for a new hire in this position.

Compensation

  • The pay range for this full-time position is a salary $85,000.00 - $95,000.00 USD Annually.

Benefits

  • Medical, Dental, and Vision Insurance Options
  • Life and Disability Insurance
  • Parental Benefits
  • Compassionate Care Leave
  • Employee Stock Purchase Plan
  • Learn more about Revvity's benefits by visiting our Bswift page.
  • For benefit-eligible roles only.
  • Part-time and temporary roles may not be eligible for all benefits listed.

Company info

  • Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges.
  • We pair the enthusiasm of an industry disruptor with the experience of a longtime leader.
  • Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we're able to push boundaries in pursuit of better human health.
  • Find your future at Revvity
  • Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols
  • Partner with our customers to understand their analytical workflow and application
  • Display exceptional written and verbal communication skills and actively interface with peers and customers

Equal opportunity

  • equal opportunity employer.
  • If you are an applicant with a disability that requires reasonable accommodation to complete any part of the
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This listing is sourced directly from Revvity's careers page and normalized into a canonical job model.