John Deere & Company
Customer Support Representative
Johnston,Iowa,United States
No sponsorship$51k-$76kDetected 8 days ago
NegotiationOutbound SalesCustomer SupportCommunication
About the role
- There are over 7 billion people on this planet.
- And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate.
- Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere.
Responsibilities
- Effectively document each interaction in the internal case management system
- Mentor less experienced agents and handle escalated support issues VISA Sponsorship is NOT available for this position What Skills You Need
- Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement.
- In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control.
Requirements
- 1 or more years of experience with customer service / support experience in a similar field
- The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.
Compensation
- $51k-$76k
Benefits
- The terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control.
Company info
- Assist customers with items such as order fulfillment, part lookup, product issues
- 1 or more years of prior work experience and/or knowledge of agriculture, residential turf & golf industry products and customers
Equal opportunity
- And it's why we're investing in our people and our technology like never before!
- Here the world's brightest minds are tackling the world's biggest challenges.
- If you believe one person can make the world a better place, we'll put you to work.
- John Deere is an equal opportunity employer, including disabled & veterans.
Visa & Work Authorization
- interaction in the internal case management system - Mentor less experienced agents and handle escalated support issues VISA Sponsorship is NOT available for this position What Skills You Need - 1 or more years of experi
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This listing is sourced directly from John Deere & Company's careers page and normalized into a canonical job model.