Brown & Brown

Brown & Brown

Employee Benefits Relationship Manager

Greensboro, NC, USA

Sponsorship not specifiedDetected 2 days ago
ExcelCustomer SupportCommunication

About the role

  • This position is responsible for monitoring all tasks and deliverables, fielding customer inquiries, and managing all project plans.
  • Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
  • Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors").

Requirements

  • Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role.

Skills

  • 2+ years of customer service experience in the insurance industry.
  • Experience handling employee benefit account renewals, service needs, and customer escalations
  • Strong verbal and written communication skills required.
  • High Level of confidentiality
  • Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, and Power Point.

Benefits

  • Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Paid Time Off, Holidays, Preferred Partner Discounts and more.
  • Not reflective of all benefits.
  • Enrollment waiting periods or eligibility criteria may apply to certain benefits.
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Active Life, Accident, and Health License

Company info

  • Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
  • Brown & Brown is seeking a Benefits Relationship Manager to join our growing team in Greensboro, NC!
  • The Benefits Relationship Manager will provide prompt, efficient, and high-quality customer service.
  • The Employee Benefits Relationship Manager is the primary contact for our customers in managing day-to-day resolution and highly focused on customer timelines.

This listing is sourced directly from Brown & Brown's careers page and normalized into a canonical job model.