Insulet Corporation
Manager, UX Design Operations - Acton, MA or San Diego, CA (Hybrid)
Acton, Massachusetts · Senior
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About the role
- Passionate about combining cutting-edge technology with profound purpose?
Responsibilities
- Lead and develop a team of UX designers and researchers supporting the Omnipod 5 sustaining portfolio.
- Own and continuously improve the UX operating model for the Omnipod 5 sustaining business.
- Develop and maintain operational frameworks that increase delivery predictability and team effectiveness.
- Drive standardization of UX workflows, tools, templates, documentation, and governance.
- Lead continuous improvement initiatives to reduce inefficiencies, rework, and delivery bottlenecks.
- Partner with Product Management and Engineering leadership to align UX work with business priorities and release plans.
- Manage UX capacity forecasting, quarterly planning, and portfolio prioritization activities.
- Define and evolve effective engagement models between UX and its cross-functional partners.
- With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle.
- Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller.
Requirements
- Bachelor's degree in Human Factors, Human-Computer Interaction, Design, Psychology, Engineering, Business, or related field.
- 8+ years of experience in UX Design, UX Research, Service Design, Design Operations, or related disciplines.
- 3+ years of people leadership experience managing UX teams.
- Proven success leading cross-functional initiatives within complex organizations.
- Strong understanding of UX methodologies, research practices, design systems, accessibility, and customer-centered design.
- Demonstrated expertise with resource planning, prioritization, operational management, and process improvement.
- Experience supporting sustaining or post-market product development.
- Experience implementing UX metrics and operational performance measurement frameworks.
Compensation
- Compensation & Benefits:For U.S.-based positions only, the annual base salary range for this role is $144,500.00 - $216,800.00This position may also be eligible for incentive compensation.We offer a comprehensive benefits package, including
Company info
- We are looking for highly motivated, performance-driven individuals to be a part of our expanding team.
This listing is sourced directly from Insulet Corporation's careers page and normalized into a canonical job model.